Oliver Charlesworth

At Royal Mail My duty is to complete and take responsibility for a specific round each day, which involves ensuring the correct delivery and collection of many items including letters, parcels and other special items.

During my time working for Royal Mail I have further developed my skills in:

-Time management

-Planning and Problem solving

-Customer service and communication

-Working alone to complete tasks.

Aldi, Store Assistant, June 2022- July 2024, Sleaford.

Whilst working for Aldi as a Store Assistant I developed many essential life and work skills such as:

-Working in a team to ensure company standards are upheld.

-Communication with colleagues including management

-Customer service and de-escalation skills

-Learning and implementing company policies and trading standards such as, Challenge 25, Firework Sales and Lottery rules.

Aldi, Deputy Manager, July 2024- August 2025, Sleaford/ Boston

during my time as a Deputy Manager I took on far more responsibility and had to adapt to being a part of the wider ambitions of the store, this included, training new starters and helping them feel welcome, ensuring all colleagues are upholding company standards and creating a good store culture. This also involved taking a deeper interest into sales figures, achieving KPI's and strategizing ways to involve all employees in hitting targets.

Other Duties of my role at Aldi Included:

• Managing shift schedules efficiently, ensuring smooth daily operations even during peak hours.
• Handling cash operations diligently ensuring no discrepancies at the end of day.
• Conducting risk assessments for improved health and safety protocols.
• Implementing loss prevention strategies, reducing instances of theft within the shop floor.
• Keping updated inventories for reliable stock management.