Oliver Brown
Fareham,Hampshire
Summary
A 20 year old looking for a change in job role who is a professional with a calm presence under pressure, can be a leader when work gets busy and excels in assisting in improving day to day tasks to make them more efficient as well as a strong attention to detail from dealing with complex loan creations, demonstrates exceptional communication skills with customers and clients, has been in client/customer focused roles for over 4 years. Known for maintaining composure in challenging situations whilst ensuring high-quality outcomes. Aspires to leverage these competencies in roles that demand precision and reliability. Have an excellent work ethic with experience in multiple job roles and sectors who is also friendly and outgoing ensuring smooth customer service. Skilled in communication and teamwork and able to adapt quickly to new environments. Has significant experience of working in teams from wining trophies as captain of a football team or increasing profits in a team within a challenging sector.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Finance Funding Administrator
BMW Financial Services
Farnborough, Hampshire
2024.08 - Current
- Improved record keeping system by focusing on detail and thoroughness. Updated spreadsheet with hundreds of contacts ensuring a smoother experience.
- Handled inbound phone calls to provide excellent customer service to clients.
- Organised essential data into spreadsheets to enhance understanding of business performance. Linked multiple data streams into a spreadsheet to understand the health of clients with more detail.
- Assisted with team productivity through effective schedule management and AI utilisation.
- Sorted incoming mail promptly to reduce clutter and improve workplace organisation.
- Ensured day to day tasks are carried out such as assisting hundreds of clients with the system as well as additional duties such as creating mortgages up to 8 figures.
- Assisted in the hiring and training of 2 employees due to knowledge of job role and personal qualities needed.
Caterer
Domino's Pizza
Fareham, Hampshire
2022.07 - 2024.06
- Supported customer satisfaction by delivering prompt and professional service.
- Assisted in managing inventory to minimise waste and reduce costs.
- Collaborated with kitchen staff to guarantee timely meal delivery during large events.
- Assisted in the training of new staff
Education
GCSEs - Maths, English, Science, Geography, Physical Education, Creative iMedia and Hospitality and catering
Crofton School
Fareham, Hampshire 2017.09 - 2022.06
A-Levels - Economics, Geography and Politics
Bay House Sixth Form
Gosport, Hampshire 2022.08 - 2024.06
Certificate of Higher Education - Assistant Accountant
AAT
United Kingdom 2025.01 - 2026.07
Skills
- Strong communication skills with customers and clients
- Great teamwork skills derived from working in different teams and projects for over 4 years and playing in sports teams for over 10 years
- Calm and dependable presence under pressure
- Hygiene standards adherence from catering qualification and previous job roles
- Leadership skills from captaining sports teams and working in teams and projects
- Adaptable to new environments
- Fast learner and a quick thinker
- Excellent time management skills and an attention to detail
- Microsoft office suite proficiency
- Advanced typing speed
- Able to prioritise excellently
Affiliations
- Enjoy travelling
- golf
- football
- badminton
- socialising with friends
Certification
Certificate in Excel at associate level
Accomplishments
Took part in assisting in a legal case due to my work ethic, assisted in the hiring of a new apprentice, employee of the month
References
References available upon request.
Timeline
Certificate of Higher Education - Assistant Accountant
AAT
2025.01 - 2026.07
Finance Funding Administrator
BMW Financial Services
2024.08 - Current
A-Levels - Economics, Geography and Politics
Bay House Sixth Form
2022.08 - 2024.06
Caterer
Domino's Pizza
2022.07 - 2024.06
GCSEs - Maths, English, Science, Geography, Physical Education, Creative iMedia and Hospitality and catering
Crofton School
2017.09 - 2022.06