Oliver Brockway
Ringwood,Hampshire
Summary
Detail-oriented, highly motivated professional with expertise in vehicle inspection, interior and exterior detailing, complemented by a strong knowledge of road laws. Demonstrates exceptional organisational skills and computer proficiency, ensuring efficient workflow and compliance with industry standards. Committed to leveraging skills to enhance operational efficiency and contribute to team success.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Driver/valeter
Partridge of Hampshire BMW
Eastleigh, Hampshire
02.2022 - Current
- Executed daily vehicle inspections to uphold stringent safety standards.
- Maintained meticulous vehicle cleanliness for professional presentation.
- Liaised with customers to organise efficient delivery and collection processes.
- Collaborated with workshop manager to enforce quality control measures post-repair.
- Facilitated thorough detailing of vehicles in bodyshop before customer return.
- Utilised CheckMATE application for precise damage reporting during vehicle collection.
- Upsold repair services to customers, increasing overall service revenue.
Vehicle Detailer
TTValets Self Employed
Hedge End, Hampshire
04.2020 - 06.2022
- Restored vehicle condition through careful washing, polishing and waxing.
- Utilised high-quality products for superior results in car maintenance tasks.
- Assessed car condition, suggesting cleaning procedures for best results.
- Responded to customer inquiries, fulfilling requests via multiple communication channels.
Claims handler
Ageas Insurance
Eastleigh, Hampshire
10.2020 - 02.2022
- Achieved efficient claim processing with meticulous attention to detail.
- Ensured customer satisfaction by promptly resolving claims disputes.
- Adhered strictly to industry regulations during every stage of claim processing.
- Liaised with legal teams for effective claim settlement.
- Mitigated potential losses by identifying and reporting fraudulent activity promptly.
Education
Diploma of Higher Education - Level 3 Diploma in Creative Media Production and Technology
Fareham College
Fareham, Hampshire 09/2016 - 05/2018
GCSEs - English
Wyvern Technology College
Fair Oak, HampshireGCSEs - Mathematics
Wyvern Technology College
Fair Oak, HampshireGCSEs - ICT
Wyvern Technology College
Fair Oak, HampshireGCSEs - Art and design
Wyvern Technology College
Fair Oak, HampshireGCSEs - Creative IMEDIA
Wyvern Technology College
Fair Oak, HampshireGCSEs - Additional science
Wyvern Technology College
Fair Oak, HampshireGCSEs - Design & technology electronic products
Wyvern Technology College
Fair Oak, HampshireSkills
- Knowledge of road laws
- Vehicle inspection
- Exterior detailing
- Organizational skills
- Computer proficiency
Certification
Full, clean uk driving licence
Affiliations
- Motor sport, vehicle modification
Timeline
Driver/valeter
Partridge of Hampshire BMW
02.2022 - Current
Claims handler
Ageas Insurance
10.2020 - 02.2022
Vehicle Detailer
TTValets Self Employed
04.2020 - 06.2022
Diploma of Higher Education - Level 3 Diploma in Creative Media Production and Technology
Fareham College
09/2016 - 05/2018
GCSEs - English
Wyvern Technology College
GCSEs - Mathematics
Wyvern Technology College
GCSEs - ICT
Wyvern Technology College
GCSEs - Art and design
Wyvern Technology College
GCSEs - Creative IMEDIA
Wyvern Technology College
GCSEs - Additional science
Wyvern Technology College
GCSEs - Design & technology electronic products
Wyvern Technology College
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