Trustworthy Hotel worker/F&B, skilled in handling tasks with care and efficiency. Dedicated to exceptional customer care and outstanding levels of hotel security for optimal guest satisfaction.
reliable worker, always shows up on time ready todo my job.
Overview
8
8
years of professional experience
Work history
hotel worker/ F&B
Yorkshire hospitality
Scarborough, North Yorkshire
05.2022 - Current
maintain a high standard of work throughout each hotel and make sure the guests are fulfilled and happy from the second they check in to the second they checkout.
run morning duties which include cleaning down and setting the hotel up ready for guest to come and dine.
keep the kitchen to a high standard of cleanliness.
deal with computer work such as, keeping a track of invoices we receive from orders on the system and updating the cash balances each morning I cash up.
run security checks and make sure nothing is damaged/broken throughout the shift.
Provided a warm and friendly welcome service, acknowledging all guests within seconds of arrival through speech or positive facial expressions.
Handle hotel check in and check out procedures.
Maintain a clean and tidy reception area, providing consistently great first impressions.
Provide a warm welcome to hotel guests, handling questions and queries efficiently.
Agricultural Worker
Colleta an Tyson
Hull, Kingston upon Hull
02.2021 - 12.2021
Maintained physical fitness and ability to lift and carry up heavy equipment
Carried out picking and harvesting activities in outside or greenhouse environment in all weather conditions.
Grew organic produce including edible and non-edible crops.
Followed instructions with strict attention to detail to perform assigned tasks under minimal supervision.
Contributed to groundwork projects including pond creation, weeding and agricultural fencing.
Carried out all tasks in line with hygiene rules, upholding optimum safe working practices.
Participated in sorting, grading and other post-harvest treatment of crops.
Identified plants, pests and weeds to determine best way to apply pesticides and herbicides.
Handled repair and maintenance of fences, buildings and other farm structures for increased durability.
Lifeguard/gym keeper
Britania
Scarborough, North Yorkshire
03.2020 - 05.2020
Maximised customer satisfaction by greeting guests with courtesy, resolving issues promptly and with enthusiasm.
Cleaned and disinfected pool equipment and accessories to minimise potential health risks.
Consistently checked water temperatures, pH and chlorine levels to safeguard swimmers' health.
Observed swimmers attentively, quickly responding to risks and concerns.
Collaborated with team to achieve full pool coverage and cleaning procedures.
Offered flexible schedule from early starts to weekend shifts.
Opened or closed pool daily depending on schedule and hours.
Contributed to relaxed and inclusive atmosphere for all members.
Maintained gym environment in line with health and safety standards.
Processed cash, card and online payments securely.
Checked user records to keep information up to date.
Explained fees and contracts to new members.
Provided information on gym products and services.
Optimised member onboarding by providing warm, personalised welcome.
Maintained clean and orderly changing rooms and reception area.
Processed and set up new memberships in line with procedure.
Plumber/undergroud pipe fitter
not sure
Hull, Kingston upon Hull
07.2015 - 09.2015
Expertly installed range of metal, galvanised and steel pipes in line with project deadlines.
Facilitated timely project completion by liaising with colleagues and contractors effectively.
Inspected equipment and structures to determine lifting and rigging requirements.
Unloaded and stored material deliveries carefully to eliminate material damage.
Measured and cut pipework, brackets and supports with exceptional precision.
Applied safe work methods across all phases of installations.
Maintained high standards of health and safety in all field and workshop-based jobs.
Organised workstation for maximum work performance and minimum errors.
Worked with small parts and hand tools to assemble [Type] products.
Installed plumbing and heating systems and executed tests to verify functionality.
Education
Higher National Diploma - Construction
Bishop Burton College
Beverley
09/2016 - 06/2018
GCSEs - Maths, English
Bishop Burton College
Beverley
09/2016 - 06/2018
Health an Safety level 3 certificate - health an safety
hull
Hull, Kingston upon Hull
01/2022 - 01/2022
Skills
Problem solving
Excellent time management
Outstanding customer service
Request follow-up
Errand running
Guest safety
Work orders
Safety policies and procedures
Team standards
Local directions
Safe use of cleaning materials
Ensuring customer satisfaction
Safety compliance
Languages
English
Advanced
Timeline
hotel worker/ F&B
Yorkshire hospitality
05.2022 - Current
Agricultural Worker
Colleta an Tyson
02.2021 - 12.2021
Lifeguard/gym keeper
Britania
03.2020 - 05.2020
Plumber/undergroud pipe fitter
not sure
07.2015 - 09.2015
Higher National Diploma - Construction
Bishop Burton College
09/2016 - 06/2018
GCSEs - Maths, English
Bishop Burton College
09/2016 - 06/2018
Health an Safety level 3 certificate - health an safety