People-orientated Team Leader successful in delivering revenue and strategic initiatives. Aligns workplace culture with organisation mission and values. Looking for new role where hard work and dedication will be highly valued.
Screened and approved marketing campaigns and plans before implementation.
Tracked marketing and sales performance and innovated strategies to gain favourable results.
Created compelling marketing copy for print and digital formats, highlighting key selling points to increase sales.
Supported marketing manager in delivering successful campaign activity through drafting and fact-checking copy, sourcing imagery and producing video content.
Built campaign landing pages and web forms to support marketing activity and generate qualified leads.
Selected advertising sites and media channels ideal and compatible with brand.
Supported marketing manager in marketing strategy delivery by collating information to analyse next course of action.
Produced engaging headlines to capture target audience.
Developed key word and SEO guidelines to boost web traffic.
Developed catchy phrases for social media content.
Wrote marketing articles to promote product and services.
Collaborated with writing team and content manager to develop strategic content.
Oversaw integration of banking technology solutions to achieve seamless, convenient banking services to our customers.
Assisted upper management to create strategic goals focused on operations management and customer service and delivery, leading to 20% growth in customer base and branch profitability.
Empowered western union front line associates through constant training and retraining on effective customer service to achieve high performance.
Ensured quality management of branch resources.
Coached cash handling and payout to 215 tellers across different branches to improve operational performance and turnaround time.
Worked with branch business managers to formulate business strategy leading to attainment of the branch targets in product development/delivery, customer growth and branch profitability.
Elevated daily branch operations to consistently meet branch management KPIs and SLAs.