Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic
Olga Karolina Zielińska

Olga Karolina Zielińska

Emmerich Am Rhein,Kleve

Summary

I am 40 years old and unfortunatly I have gone through some hard time in my life. Finally I am ready to get back on the employment market.

I can accept any job you have for me becouse I would like to improve my language skills, already acquired skills and keep continue getting new skills. I believe that I could be valuable member for your company.

Overview

16
16
years of professional experience
3
3
years of post-secondary education

Work history

Housekeeper

St. Kilda Hotel
Llandudno, Conwy
04.2015 - 06.2024
  • Made beds daily to ensure a neat bedroom area.
  • Created welcoming atmosphere with regular dusting and vacuuming of rooms.
  • Promoted safety through checking household appliances to prevent potential hazards.
  • Organised cupboards and wardrobes to enhance orderliness in the house.
  • Completed deep cleaning tasks resulting in a germ-free environment.
  • Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
  • Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
  • Serviced bathrooms with fresh supplies and regular cleaning.
  • Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
  • Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
  • Meticulously vacuumed, dusted and tidied guest rooms.
  • Performed thorough deep cleaning, consistently receiving top scores on customer evaluation surveys.
  • Provided high-quality cleaning services on 19 rooms daily, working efficiently to meet timeframe demands.
  • Vacuumed, mopped and polished floors to achieve high-quality finishes.
  • Cleaned bathrooms with meticulous attention to detail.
  • Hand dusted and wiped clean furniture, fixtures and window sills, producing spotless results.
  • Reported damages and breakages, promptly repairing items and arranging replacements.
  • Supplied guests with extra towels and toiletries, noting additional requirements for well-maintained inventories.

Volounteer

British Heart Foundation Furniture Store
Llandudno, Conwy
07.2023 - 10.2023
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Supported team by demonstrating respect and willingness to help.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Increased customer satisfaction by resolving issues.
  • Improved efficiency and productivity by acquiring new skills.
  • Completed customer orders with speed and accuracy.

Housekeeper

Llandudno Bay Hotel and Spa
Llandudno, Conwy
06.2015 - 08.2015
  • Made beds daily to ensure a neat bedroom area.
  • Created welcoming atmosphere with regular dusting and vacuuming of rooms.
  • Promoted safety through checking household appliances to prevent potential hazards.
  • Organised cupboards and wardrobes to enhance orderliness in the house.
  • Completed deep cleaning tasks resulting in a germ-free environment.
  • Managed laundry process, washing, drying, folding clothes; keeping wardrobe tidy.
  • Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
  • Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
  • Serviced bathrooms with fresh supplies and regular cleaning.
  • Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
  • Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
  • Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
  • Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
  • Meticulously vacuumed, dusted and tidied guest rooms.
  • Performed thorough deep cleaning, consistently receiving top scores on customer evaluation surveys.
  • Provided high-quality cleaning services on 19 rooms daily, working efficiently to meet timeframe demands.
  • Instructed and supervised housekeeping staff to carry out daily tasks.
  • Vacuumed, mopped and polished floors to achieve high-quality finishes.
  • Cleaned bathrooms with meticulous attention to detail.
  • Hand dusted and wiped clean furniture, fixtures and window sills, producing spotless results.
  • Reported damages and breakages, promptly repairing items and arranging replacements.
  • Achieved cleaning requirements within allotted timeframes.
  • Supplied guests with extra towels and toiletries, noting additional requirements for well-maintained inventories.
  • Used specialist chemicals and equipment to remove stains from carpets, curtains and furniture.
  • Organised storage spaces for attractiveness and ease of use.
  • Maintained plentiful cleaning supplies to meet operational requirements.

Housekeeper

Imperial Hotel
Llandudno, Conwy
03.2015 - 04.2015
  • Made beds daily to ensure a neat bedroom area.
  • Created welcoming atmosphere with regular dusting and vacuuming of rooms.
  • Promoted safety through checking household appliances to prevent potential hazards.
  • Meet guests' needs by delivering top-notch hospitality services during their stay.
  • Organised cupboards and wardrobes to enhance orderliness in the house.
  • Completed deep cleaning tasks resulting in a germ-free environment.
  • Fulfilled special requests from homeowners to meet individual preferences.
  • Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
  • Cleaned kitchens, bathrooms and bedrooms thoroughly to service level agreements.
  • Serviced bathrooms with fresh supplies and regular cleaning.
  • Maintained clean, safe environments for guests and staff, strictly following infection control policies.
  • Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
  • Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
  • Interacted positively and professionally with residents, maintaining excellent service standards.
  • Communicated with other staff to determine best use of resources and guest care.
  • Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
  • Performed thorough deep cleaning, consistently receiving top scores on customer evaluation survey
  • Provided high-quality cleaning services on 16 rooms daily, working efficiently to meet timeframe demands.
  • Maintained well-stocked trolleys with complete cleaning, linen and comfort supplies, enabling efficient room turnarounds between guests.
  • Vacuumed, mopped and polished floors to achieve high-quality finishes.
  • Cleaned bathrooms with meticulous attention to detail.
  • Reported damages and breakages, promptly repairing items and arranging replacements.
  • Supplied guests with extra towels and toiletries, noting additional requirements for well-maintained inventories.
  • Used specialist chemicals and equipment to remove stains from carpets, curtains and furniture.

Housekeeping cleaner

Malbrough Hotel
Llandudno, Conwy
06.2012 - 03.2015
  • Improved efficiency with careful planning and execution of daily housekeeping duties.
  • Achieved spotless environment for clients through thorough dusting, mopping, and sweeping.
  • Performed laundry tasks, leading to clean and neatly folded clothes for clients.
  • Managed inventory of cleaning supplies effectively to avoid running out unexpectedly.
  • Minimised health risks in residences with efficient removal of waste materials on a regular basis.
  • Maintained clean and organised living spaces by performing regular deep cleaning tasks.
  • Ensured client satisfaction by providing high-quality cleaning services at all times.
  • Demonstrated respect for client privacy while carrying out housekeeping responsibilities efficiently.
  • Carried out deep cleans as necessary resulting in an immaculate living space for clients' enjoyment.
  • Serviced bathrooms with fresh supplies and regular cleaning.
  • Replaced sheets, duvets and pillowcases daily, maintaining spotless presentation standards.
  • Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
  • Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
  • Maintained clean, safe environments for guests and staff, strictly following infection control policies.
  • Vacuumed and steamed carpets, curtains and upholstered furniture.
  • Swept, mopped, waxed and polished floors, delivering pristine finish.
  • Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
  • Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
  • Meticulously vacuumed, dusted and tidied guest rooms 13
  • Interacted positively and professionally with residents, maintaining excellent service standards.
  • Performed thorough deep cleaning, consistently receiving top scores on customer evaluation surveys.
  • Maintained well-stocked trolleys with complete cleaning, linen and comfort supplies, enabling efficient room turnarounds between guests.
  • Dusted ceiling air conditioning diffusers and ventilation systems, maintaining presentation and working order.
  • Deep-cleaned bathrooms and kitchens to maintain excellent hygiene standards.
  • Swept, mopped and vacuumed floors with spotless results.
  • Stripped beds and remade with fresh linens.
  • Disinfected toilets and surfaces for reduced infection risk.
  • Washed internal and external windows and frames.

Export manager

ALEX Furniture Company
Gronowo Górne Poland, Warmińsko - mazurskie
08.2011 - 03.2012
  • Streamlined shipping procedures for increased productivity.
  • Achieved customer satisfaction by resolving shipment issues promptly.
  • Coordinated logistics operations, enhanced organisational performance.
  • Prepared accurate export documentation, ensured smooth custom clearance.
  • Negotiated favourable terms of agreements to enhance profitability.
  • Provided training sessions to new employees for better understanding of export procedures.
  • Troubleshoot complex shipment problems, resulting in minimal delays.
  • Improved client satisfaction by regularly reporting progress of goods, delays or changes in delivery.
  • Processed all export requests from client or line manager.
  • Prepared bills of lading, invoices and shipping documents for shipments.

Senior caseworker

District Jobcenter and Employment Authority
Elbląg Poland, Warmińsko - mazurskie
05.2008 - 08.2011
  • Prioritised tasks to meet tight deadlines under pressure.
  • Trained junior staff members, improved overall team performance.
  • Advocated for clients' rights with passion and dedication.
  • Advocated on behalf of service users to protect their best interests.
  • Guided clients through application processes for governmental assistance.
  • Maintained confidential case documentation in line with data protection regulations.
  • Prepared reports for legal action and provided evidence in court.
  • Collaborated with officials to prepare required legal documentation for court proceedings.
  • Delivered high-quality service with meticulous attention to detail.

Education

Bachelor of Business Administration - Economics

State University of Applied Sciences
Elbląg
09.2003 - 03.2007

Skills

Good knowlage about computers

Preparing proffesional letters and correspondence

Eligibility to work under the surroundings and time pressure

Counting skills

Eligibility to speak English (still learning but good in speach and writing) and Polish language

Eligibility to drive warehouse equipment (fork lift etc)

Eligibility to move heavy items

Good organization of work


Affiliations

  • Legal issues
  • Cooking
  • Travelling
  • Spending time outside, nature surrounings

Timeline

Volounteer

British Heart Foundation Furniture Store
07.2023 - 10.2023

Housekeeper

Llandudno Bay Hotel and Spa
06.2015 - 08.2015

Housekeeper

St. Kilda Hotel
04.2015 - 06.2024

Housekeeper

Imperial Hotel
03.2015 - 04.2015

Housekeeping cleaner

Malbrough Hotel
06.2012 - 03.2015

Export manager

ALEX Furniture Company
08.2011 - 03.2012

Senior caseworker

District Jobcenter and Employment Authority
05.2008 - 08.2011

Bachelor of Business Administration - Economics

State University of Applied Sciences
09.2003 - 03.2007

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