Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Olga Szymanek

Customer Services
Middlesbrough

Summary

I am a confident and friendly individual with excellent communication and customer service skills. I enjoy working in fast-paced environments and take pride in delivering a high standard of service. I am highly motivated, reliable, and able to work both independently and as part of a team. I am always keen to learn, quick to adapt, and have a flexible approach to working hours, including weekends and evenings. My positive attitude and strong work ethic make me a valuable member of any retail team.

Overview

2026
2026
years of professional experience
2
2
Languages

Work History

Warehouse Assistant - Customer Service

Vectis
2023 - Current

Accurately picking and packing customer orders to ensure timely and correct delivery
Managing inventory and stock organization within the warehouse
Preparing shipments and coordinating with logistics to meet delivery schedules
Providing excellent customer service by handling inquiries and resolving issues promptly
Collaborating with team members to maintain a clean, safe, and efficient work environment
Operating warehouse equipment safely and following company procedures
Maintaining accurate records of orders and stock movements using warehouse management systems

Production Supervisor and Storage Assistant

Total Bolt Solution
2015 - 2022

Performed regular stock and line checks; identified and resolved inventory issues
Managed outbound deliveries and booked vehicles for customer orders
Handled stock posting and booking systems using advanced warehouse software
Oversaw storage and movement of goods within a factory-based environment
Operated Counterbalance and Bendi (Flexi) forklift trucks
Worked with automated, semi-automated, and manual metal-packing machinery
Maintained high standards of accuracy, safety, and efficiency in a fast-paced setting

Line Operative and Quality Control

R&R Ice Cream
2010 - 2013

Monitored and checked product quality to ensure compliance with company standards
Worked on the production line in a fast-paced food manufacturing environment
Maintained hygiene and safety standards throughout the production process
Reported defects and collaborated with team leaders to resolve quality issues

Education

Vocational School - Culinary Course (Cook Training) - Culinary Arts

Zakład Doskonalenia Zawodowego
01.2006

Skills

  • Excellent customer service and communication skills
  • Ability to handle difficult customers in a calm and professional manner
  • Fast and accurate work under pressure
  • Teamwork and cooperation with colleagues
  • Time management and punctuality
  • Flexibility with working hours, including weekends
  • Problem-solving and quick decision-making
  • Stock control and product display (merchandising)
  • Basic knowledge of health and safety procedures in retail

Interests

Enthusiastic about cooking, especially preparing dinners for family and friends
Passionate about animals and enjoy travelling whenever possible
Interested in personal development through reading books and learning new skills

Timeline

Warehouse Assistant - Customer Service

Vectis
2023 - Current

Production Supervisor and Storage Assistant

Total Bolt Solution
2015 - 2022

Line Operative and Quality Control

R&R Ice Cream
2010 - 2013

Vocational School - Culinary Course (Cook Training) - Culinary Arts

Zakład Doskonalenia Zawodowego
Olga SzymanekCustomer Services