Olga Oanta
Harrow,United Kingdom
Summary
Dedicated professional with a strong foundation in interpersonal skills and effective communication. Recognized for responsibility, punctuality, and collaboration within teams. Consistently demonstrates self-motivation and patience, ensuring high-quality outcomes. Attention to detail and ambition drive pursuit of excellence in all endeavors.
Talented Support Worker focused on improving client lives through high-quality support and patient instruction. Proficient in life, financial and social skills, helping clients integrate into community and live more robust lives. Creative and empathetic assistant with more than three years of experience building community and developing social skills through incremental therapeutic techniques.
Overview
16
16
years of professional experience
14
14
years of post-secondary education
1
1
Certification
Work history
Support worker
People Who Care LTD
London
02.2023 - Current
- Helped care residents to complete guided tasks to build independence each day.
- Provided companionship during outings to support an active social life.
- Maintained a clean environment using agreed cleaning routines for better health.
- Developed tailored action plans whilst prioritising pressing concerns.
- Participated in regular team meetings, enhancing quality of care provided.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Assisted with mobility issues enabling easier movement around the home.
Financial Adviser
Dragos Contractors LTD
Harrow
11.2021 - 04.2022
- Counselled clients on financial matters and provided recommendations on investment opportunities, products and services based on client needs and asset availability.
- Devised business plan and identified target customers.
- Negotiated with suppliers and lenders to achieve optimal client prices.
- Observed and acted on stock market trends and movements.
- Evaluated investment performance, recommending adaptations to maximise profit.
- Renewed contracts promptly to maintain high-value client bases.
Waiter
Bnova Restaurant Stanmore
London
03.2016 - 12.2016
- Checked in with customers during meals to check orders were received correctly and met guests' expectations.
- Managed over 50 customer calls per day.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Cleaner
The Bentley Hotel London
London
09.2015 - 02.2016
- Worked quickly to complete cleaning within allotted timeframes.
- Managed over 10 rooms per day.
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
- Organised cleaning supply closets for ease in locating necessary products.
- Provided high-quality cleaning service at inner-city businesses locations.
- Correctly used colour-coded equipment.
- Communicated well with team across multiple locations.
- Reported breakages to supervisor.
- Restocked, refreshed and sanitised bathroom facilities.
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
- Safely stored cleaning solutions, equipment and chemicals.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Removed used towels and bedding, replaced with new and reset spaces to professional standards.
- Achieved spotless results within working timeframes to meet client needs.
- Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
- Used correct procedures to clean floors, communal areas and work spaces.
Nurse
Children's Hospital "Valentin Ignatenco"
Chisinau
10.2010 - 02.2015
- Nurse in emergency operations;
- Managed over 5 patients per shift.
- Performing all procedures (injections, pill distribution);
- Assisting physician during visit of patients; -
- Assessed and evaluated patient needs, supporting accurate diagnosis and care planning.
- Administered medication in line with stringent drug regulations.
- Monitored and recorded patient condition, carrying out and reporting regular observations.
- Liaised with senior physicians to plan timely, successful patient discharges.
- Generated detailed and comprehensive patient care plans in collaboration with clinical teams.
- Quickly responded to medical emergencies, working calmly and professionally under pressure.
- Supported patients with critical conditions, planning and implementing targeted strategies for optimal recovery outcomes.
- Established positive rapport with patients and families through active listening and compassionate care.
Medical Assistant
Blood Transfusion Centre " Mother and Child"
Chisinau
08.2010 - 10.2010
- Distribution of blood products;
- Drawing up reports;
- Working 12 hours per shift.
- Performing blood samples;
- Blood transport between sections;
- Improved patient experience through constant care and kindness.
- Worked flexibly to meet demands of patient needs.
- Accurately recorded patient history, vitals and medical notes.
- Compiled information for medical charts and reports.
- Followed strict safety standards, patient protection requirements.
- Set new appointments, rescheduled appointments, and sent reminders.
Education
NVQ Level 3 - Nurse
Medical College
Cahul 09.2005 - 07.2010
Diploma -
National College
Chisinau, Moldova 09.1996 - 05.2005
Skills
- Interpersonal skills
- Effective communication
- Organizational abilities
- Responsibility
- Punctuality
- Team collaboration
- Self-motivation
- Patience
- Attention to detail
- Ambition
- Risk assessment application
- Nutrition knowledge
- Learning disabilities support
- Health and Safety regulations
- Food Hygiene Certification
- Disability support
- Development support
- Health checks
- Health and safety procedures
- Intervention techniques
- Conflict Resolution
Personal Information
Certification
Medication Administration
Basic Life Support
Fire Safety
Moving and Handling Theory (L1,L2)
Infection Prevention and Control (L2)
Understanding Behaviour that Challenges
Record keeping
Food Igiene
First Aid
Privacy and Dignity
Fluids and Nutrition
Safeguarding
Languages
Romanian
Native
English
Upper intermediate
Italian
Upper intermediate
Russian
Upper intermediate
References
References available upon request.
Timeline
Support worker
People Who Care LTD
02.2023 - Current
Financial Adviser
Dragos Contractors LTD
11.2021 - 04.2022
Waiter
Bnova Restaurant Stanmore
03.2016 - 12.2016
Cleaner
The Bentley Hotel London
09.2015 - 02.2016
Nurse
Children's Hospital "Valentin Ignatenco"
10.2010 - 02.2015
Medical Assistant
Blood Transfusion Centre " Mother and Child"
08.2010 - 10.2010
NVQ Level 3 - Nurse
Medical College
09.2005 - 07.2010
Diploma -
National College
09.1996 - 05.2005