Olga Ivanova
Greenwich, Greenwich London,Greenwich
Summary
Organised and driven professional with strong communication and problem-solving skills. Proficient in managing schedules and handling confidential information with discretion. Committed to enhancing productivity and ensuring seamless operations.
Offering strong organisational skills and knack for multitasking. Knowledgeable about managing schedules, coordinating meetings, and handling correspondence. Ready to use and develop communication, time management, and administrative skills in Personal assistant role.
Overview
22
22
years of professional experience
Work history
Assistant Manager
KFC LTD
London, Kent
03.2003 - 03.2005
- Created and managed 20 employee schedules and wages to ensure operational efficiency.
- Resolved customer issues promptly, maintaining professionalism and fostering satisfaction.
- Trained staff on best practices to enhance productivity and service quality.
- Evaluated staff performance, implementing training programme for continuous development.
- Oversaw daily store operations, including inventory management and cash handling.
- Maintained store appearance through effective merchandising and layout planning.
- Recruited and hired high-performing individuals, cultivating dedicated teams.
Language Interpreter
Translations Express LTD
Little London, East Sussex
03.2005 - 03.2013
- Interpretation and translation from to Russian, English and Latvian
- Attending court cases, prison meeting and solicitors offices.
- Formulated and delivered professional, clear and exact interpretations of verbal communication.
- Worked with extensive range of people with diverse backgrounds, accents and speaking tempos to broaden expertise.
- Adhered to professional code of ethics and maintained strict confidentiality and impartiality through all interpretation activity.
- Prepared documentation in multiple languages for official use.
- Demonstrated cultural awareness for enhanced translation understanding and accuracy.
- Retained correct meaning of original documentation, choosing optimal words, phrases and voice to convey same style of writing.
Line Manager
Tesco LTD
London, Greenwich
11.2013 - 12.2019
- Managed a cross-functional team of over 100 employees
- Improving service by driving award and recognition scheme, as well as using customers feedback
- Organising corporate events
- Managing recruitment: interviews, right to work, induction, and new starters reviews.
- Holding yearly reviews, disciplinaries, investigations, absence meetings
- Performing as duty manager.
- Managed leavers processes, end-of-probation reviews, changes to appointments and termination of fixed-term contracts.
- Planned, organised and managed recruitment and selection processes, consistently meeting budget targets and recruitment goals.
- Managed performance appraisal systems and policies.
- Coordinated team efforts for successful project completion.
- Resolved conflicts among team members, fostering a harmonious work environment.
- Boosted morale with regular motivational meetings and feedback sessions.
- Supported staff learning and development for improved team capabilities.
- Reviewed staff performance and provided personalised feedback in appraisals.
- Planned, scheduled and delegated daily tasks, consistently meeting demands on technical support teams.
- Achieved KPIs through team motivation and incentivisation.
Senior procurement administrator
Oscar Mayer
London, Kent
12.2019 - Current
- Completed procurement documentation, including order forms.
- Projected procurement requirements to order exact stock for project needs.
- Handled purchasing matter enquiries from stakeholders and external bodies.
- Checked availability met product demand to achieve acquisition and delivery targets.
- Established robust relationships with vendors through clear communication and mutual understanding.
- Facilitated smooth supply chain flow, ensured timely delivery of materials.
- Coordinated cross-functional teams for efficient project completion.
- Established delivery schedules to keep stores fully stocked.
- Ensured compliance with company policies during all procurement activities.
- Optimised stock management, reduced wastage significantly.
- Sustained continuous improvement in procurement procedures by incorporating best practices from industry standards.
Education
High school -
Latvian 5th
Completed bookkeeping course - Economics
Latvian College of Transport
LatviaSkills
- Teamwork and collaboration
- Project support
- Critical thinking
- Verbal and written communication
- Data analysis
- Document preparation
- Multi-tasking
- Confidentiality maintenance
- Meeting scheduling
- Training and Development
- Bookkeeping basics
- Professional email drafting
- Administrative efficiency
- Interpersonal aptitude
- Punctuality assurance
- Advanced microsoft office
- Supplier liaison
- Event coordination
- Diary coordination
- Document control
- Empathetic listening
- Stress resilience
- Customer Service
- Attention to Detail
Interests
Other Activities, I enjoy running and try to have a run every day also swim once a week.
I also crochet and knit and have organized a little club at my current office.
Love reading and learning new skills.
Timeline
Senior procurement administrator
Oscar Mayer
12.2019 - Current
Line Manager
Tesco LTD
11.2013 - 12.2019
Language Interpreter
Translations Express LTD
03.2005 - 03.2013
Assistant Manager
KFC LTD
03.2003 - 03.2005
High school -
Latvian 5th
Completed bookkeeping course - Economics
Latvian College of Transport
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