Olga Golovatenco
London
Summary
Seasoned Event Manager offering 3+ years expertise in special events planning and success in bringing clients dreams to life. Excited to bring talent, creativity and leadership to employer.
Overview
6
6
years of professional experience
Work History
Corporate Event Sales Manager
SEIC
11.2023 - 04.2024
- Orchestrated SEI's corporate events, including business unit functions, agency events, and employee gatherings, focusing on strategic alignment and impactful outcomes.
- Spearheaded the creation of custom event solutions that catered to diverse needs, resulting in repeat business from satisfied clients.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Collaborated cross-functionally with headquarters, regional and other teams globally to maintain consistent message and experience.
- Developed comprehensive proposals that showcased unique selling points, leading to a higher conversion rate of potential clients.
- Coordinated closely with venue operations teams to guarantee smooth transitions between pre-event planning stages and actual event days.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Evaluated post-event feedback provided by clients in order to identify areas for improvement, enhancing the overall quality of services offered.
- Managed contract negotiations with clients and vendors, securing favorable terms to optimize profitability while maintaining high-quality event offerings.
Event Coordinator
Sodexo at Quilter
04.2022 - 07.2023
- Led timely events within budget while aligning with the company's event calendar and contributing to a 15% revenue growth in 6 months through expert use of Microsoft Excel for budget management.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Developed detailed event reports, documenting all aspects of each event.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Implemented protocols and procedures to effectively manage planning process.
- Established positive relationships with clients, ensuring their needs were met throughout the event planning process.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Trained and supervised event staff to complete tasks on time.
Assistant Manager
The Good Wine Shop
02.2020 - 10.2021
- Developed and implemented sales tactics, resulting in a 20% sales increase within two months, showcasing my skills in financial management and data analysis.
- Established team priorities, maintained schedules and monitored performance.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Increased sales through effective merchandising strategies and targeted promotions.
Sommelier
Claude Bosi at Bibendum
07.2019 - 01.2020
- Managed wine stock and curation, achieving a 25% increase in wine list sales within two months through effective staff training.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Restaurant Assistant - Manager
Intercontinental London the O2
03.2018 - 05.2019
- Managed a £200K wine program, achieving an 11% YoY increase in average spending for FY18/19.
- Increased sales by regularly promoting specials and upselling menu items to guests.
- Trained new employees in operational procedures and modeled duties for front and back house positions.
- Developed strong relationships with vendors, negotiating favorable pricing agreements that benefited the bottom line.
- Participated in recruiting efforts to attract top talent for various positions within the establishment.
- Coordinated successful events at the restaurant, including private parties and special promotions that drew in large crowds and boosted overall revenue.
- Implemented cost-saving measures through waste reduction strategies, leading to improved profit margins for the establishment.
Education
International Business Management -
Anglia Ruskin University
Skills
- Budget Management
- Customer Engagement
- Data Analysis
- Effective Communication
- Event Planning
- Financial Management
- Microsoft Excel
- Microsoft Teams
- MS Office
- Operations Logistics
- Problem Solving
- Project Coordination
- Stakeholders Communication
- Strategic Planning
- Team Leadership
- Time Management
- On24
- Webex
- Workfront
- Supplier Relationship Management
- Sales Reporting
- Analytical Thinking
- Market Trend Analysis
- Client Relationship Management
- Document Management
Timeline
Corporate Event Sales Manager
SEIC
11.2023 - 04.2024
Event Coordinator
Sodexo at Quilter
04.2022 - 07.2023
Assistant Manager
The Good Wine Shop
02.2020 - 10.2021
Sommelier
Claude Bosi at Bibendum
07.2019 - 01.2020
Restaurant Assistant - Manager
Intercontinental London the O2
03.2018 - 05.2019
International Business Management -
Anglia Ruskin University
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