Olesya Nagornaya
London ,United Kingdom
Summary
International client-focused professional with 5+ years of experience supporting UHNW individuals and delivering premium service across luxury and international environments.
Specialising in client relations, operational coordination, and high-level support, with a strong ability to manage complex schedules, organise seamless experiences, and maintain exceptional service standards with full discretion.
Experienced in contributing to brand communication and client engagement, combining a service-driven mindset with an understanding of customer experience and marketing support.
Multilingual (English, French, Italian, Russian), with strong cross-cultural communication skills and a natural ability to build trust with high-profile clients and stakeholders.
Overview
16
16
years of professional experience
1
1
Certification
Work history
Communication & Marketing Assistant
Sea First Kayak
Cannes, France
2020.01 - 2026.03
Managed brand communications and digital content for international audience
Coordinated bookings and tailored leisure experiences for clients
Delivered high-quality customer service to international clientele
Supported daily operations and scheduling in a fast-paced environment
Communicated with clients in English, French, Italian, and Russian
Private PA & Governess (UHNW Family – Long-term )
Private Family (Confidential)
Cannes , France
2016.10 - 2020.12
Managed daily operations of a private household for a UHNW family
Coordinated diaries, international travel, and schedules
Arranged appointments, vendors, and lifestyle services
Maintained confidentiality and handled sensitive matters
Oversaw property standards and day-to-day organisation
Provided structured support to children (routine, supervision, language exposure)
Independent Artist & Art Trader
International | Self-employed
, France
2014.04 - 2016.10
• Led end-to-end planning and promotion of a private solo exhibition in Paris, overseeing client outreach and private viewings.
• Built and commercialised a luxury art brand for international private collectors.
• Managed high-value client engagement within the HNWI/UHNWI segment.
Sales executive
Pershing Yacht
Cattolica, Emilia Romagna
2010.07 - 2014.03
Sales Executive | Pershing Yacht | 2010–2014
• Delivered personalised yacht presentations for international luxury buyers.
Education
Bachelor of Science - World Economics
St. Petersburg State University of Economics (UNECON)
St. Petersburg, RussiaSkills
Client Relations & Service
UHNW Client Support VIP Service Relationship Management Customer Experience
Operations & Coordination
Diary & Travel Management Scheduling Lifestyle Coordination Event Planning
Marketing & Communication
Brand Communication Digital Content Client Engagement Multilingual Communication
Professional Skills
Discretion & Confidentiality Cross-cultural Communication Multitasking Problem Solving
Technical
Google Workspace MS Office
Languages
Russian
Native
English:
Advanced
C1
French
Advanced
C1
Italian
Proficient
C2
Additional Information
UK Settled Status (Right to Work in the UK)
Available immediately
Open to full-time roles (PA / Client Relations / Hospitality)
Fully flexible for travel and international assignments
Excellent references available upon request
DBS check – willing to obtain immediately
Certification
Management of Fashion and Luxury Companies – Università Bocconi
Global Diplomacy – University of London (SOAS)
Timeline
Communication & Marketing Assistant
Sea First Kayak
2020.01 - 2026.03
Private PA & Governess (UHNW Family – Long-term )
Private Family (Confidential)
2016.10 - 2020.12
Independent Artist & Art Trader
International | Self-employed
2014.04 - 2016.10
Sales executive
Pershing Yacht
2010.07 - 2014.03
Bachelor of Science - World Economics
St. Petersburg State University of Economics (UNECON)