Oleksandra Hoienko
Manchester,UK
Summary
Motivated and adaptable Economics undergraduate with a strong interest in understanding how global markets operate and respond to change. My passion for economics was shaped by firsthand experience of economic disruption during the war in Ukraine, which inspired me to explore how financial systems, policies, and global trade impact everyday life.
I bring practical experience in customer service and administrative support, having worked in both retail and office environments. I am confident handling responsibilities such as client interaction, data organisation, and managing multiple tasks efficiently. Through these roles, I have developed strong communication, problem-solving, and organisational skills.
Alongside my academic and professional development, I have a creative background in dance, music, and performance, which has strengthened my confidence, discipline, and ability to work effectively in teams. I am energetic, reliable, and proactive, with a positive attitude towards new challenges and continuous learning.
Overview
4
4
years of professional experience
Work history
Secretary Assistant
Thames Radio Optics
Amersham, Buckinghamshire
06.2025 - 08.2025
- Documented financial transactions in Excel and classified each with correct code.
- Prioritised and managed daily office tasks to ensure smooth operations.
- Handled over 30 calls a week, answering questions, directing calls and documenting messages.
- Examined, scanned and input documents in software system.
- Sorted and organised different types of information by document type, personnel or location.
Sales assistant
Troyanda
Zavodske , Ukraine
01.2022 - 09.2022
- Advertised the product to people, making it very attractive to a specific client.
- Supported customer service initiatives by resolving queries and complaints efficiently, supported over 20 customers a day.
- Responded to customer needs promptly, fostering positive feedback and loyalty.
- Ensured timely stock replenishment to maintain product availability.
Education
Bachelor of Science - Economics
Manchester Metropolitan University
Manchester 09/2025 -
A-Levels - Economic, Graphic Design, Finance
NSCG Newcastle College
Newcastle-under-Lyme, Staffordshire 09/2023 - 05/2025
GCSEs -
The King's Church of England Academy
Stoke-on-Trent 11/2022 - 06/2023
A-Levels -
Zavodska Lyceum №1
Ukraine, Zavodske, Poltava region 09/2013 - 05/2024
Skills
- Microsoft Excel - used professionally at Thames Radio Optics to document and classify financial transactions and organise data accurately
- Data Entry and Document Management - experienced in inputting, scanning, and organising documents within office systems, gained during my UK internship
- Time management - had to manage school (homework, assessments) and dance, piano and singing (competition) classes every weeks
- Communication - developed through working with diverse classmates at different extra classes
- Leadership / teamwork - organised the team on competition and school projects
- Conflict Resolution - when had to deal with irritated customers in a restaurant, and cam down argues between team members when worked at a project
- Reliable and punctual - consistently dependable in meeting deadlines and juggling multiple commitments across work, study, and training
- Flexible / adaptability - learned how detect peoples needs and adapt to their moods when was shop assistant
- Approachable - due to my multiple hobbies I often had to meet new people and find common interests with them
Languages
Ukrainian
Native
Russian
Fluent
Affiliations
- Competitive dance, piano, and singing — trained from a young age, performing and competing at international leve
- Ice skating — learned aged 4
- Photography, SMM
Accomplishments
I completed the full general secondary education with Honours, received gold medal and monetary prize.
Professional Developmen
Statistical Computing with R - a gentle introduction course — University College London (Online) 05/2026 - Present
Extracurricular
Secretary | Ukrainian Society, Manchester Metropolitan University: 2026/2027
Managing communications, organising meetings, and supporting society activities for the Ukrainian student community.
Timeline
Secretary Assistant
Thames Radio Optics
06.2025 - 08.2025
Sales assistant
Troyanda
01.2022 - 09.2022
Bachelor of Science - Economics
Manchester Metropolitan University
09/2025 -
A-Levels - Economic, Graphic Design, Finance
NSCG Newcastle College
09/2023 - 05/2025
GCSEs -
The King's Church of England Academy
11/2022 - 06/2023
A-Levels -
Zavodska Lyceum №1
09/2013 - 05/2024