Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
Receptionist
OLAYINKA SHORINOLA

OLAYINKA SHORINOLA

65 Clement Street,Accrington

Summary

Compassionate and reliable Care Assistant with over three years of experience providing high quality, person-centered care in domiciliary and supported living settings. Proficient in personal care, medication administration, safeguarding, and supporting individuals with diverse and complex needs, while promoting dignity, independence, and wellbeing. Experienced in working independently in community settings, managing time efficiently across multiple clients, and maintaining accurate documentation to ensure continuity of care in accordance with CQC standards.
Currently on a Skilled Worker visa and seeking a sponsorship transfer with a stable, supportive care organization. Actively pursuing NVQ Level 3 in Health and Social Care and preparing for the UK driving practical.

Overview

14
14
years of professional experience

Work History

Care Worker

Axela Care Ltd
London, Brent
04.2023 - Current
  • Facilitated person-centred care in clients’ homes, promoting independence, dignity, and choice.
  • Assisted with personal care tasks such as bathing, dressing, toileting, and continence support.
  • Administered medication safely, utilising MAR charts to comply with care plans, and maintained accurate records.
  • Supported clients with mobility and equipment, prioritising safety in all interactions.
  • Provided assistance with nutrition and hydration, including meal preparation and feeding when necessary.
  • Monitored changes in clients’ physical and emotional wellbeing and reported findings accordingly.
  • Maintained daily records and handovers, ensuring compliance with CQC standards while managing time effectively across multiple visits.Assisted

Home Care Worker

Eleanor Health Care Group Limited
London, Lewisham
12.2022 - 04.2023
  • Provided personal care and practical support based on individual care plans.
  • Assisted clients with daily living activities to enhance independence and wellbeing.
  • Supported medication routines and observed for any adverse reactions.
  • Built positive relationships with clients through companionship, emotional support, and understanding.
  • Ensured compliance with safeguarding policies, health and safety, and infection control procedures.
  • Reported concerns and changes promptly to senior staff.
  • Conducted housekeeping tasks to keep living areas presentable, clean and hygienic.

Secretary

FMI LUXURY GENERATION INT'L LTD
Istanbul, Turkey
12.2018 - 06.2022
  • Streamlined inventory management by coordinating procurement and managing product purchases and returns.
  • Optimised freight operations by preparing shipping inventories, financial documents, and other related paperwork.
  • Ensured accurate order reconciliation by investigating process discrepancies.
  • Developed the ability to work under pressure and deliver high-quality service.
  • Managed records, handled customer queries, and maintained professional standards.

Secretary/Customer Care Representative

Iceit Limited
Lagos, Nigeria
07.2017 - 11.2018
  • Manage office operations, including scheduling appointments, managing correspondence, and maintaining accurate records.
  • Track customer satisfaction regarding products, services, and features
  • Provide exceptional customer service, resolving customer inquiries and complaints in a timely and effective manner

Customer Service Representative/Secretary

Splashgreen
Lagos, Nigeria
08.2015 - 06.2017
  • Streamlined workflow to align with customer timeframes.
  • Evaluated relevant information to address product and service inquiries effectively.
  • Provided feedback to enhance the efficiency of customer service processes.

Customer Operations Representative

Tech Mahindra Limited (Airtel Nigeria)
Ogun , Nigeria
04.2013 - 07.2015
  • Managed back-office billing operations, ensuring accuracy in billing and prompt resolution of disputes.
  • Resolved customer complaints through TABS 7, email, SMS, and other assigned channels.
  • Handled VIP queries related to data, dropped balances, and recharge issues efficiently.
  • Maintained accurate records of procurement activities to enhance financial management.

Procurement Officer

Crescent University (NYSC)
Ogun, Nigeria
03.2012 - 03.2013
  • Streamlined procurement operations to ensure the timely delivery of goods, services, and resources to the university.
  • Maintained accurate records of procurement activities, enhancing financial management.
  • Documented student information and issued receipts to support administrative processes.
  • Cultivated strong relationships with suppliers to optimise performance and fulfil contract obligations.

Education

Master of Business Administration - Administration in Marketing Management

University of Greenwich
London, England
2024

Bachelor of Science - Marketing

Lagos State University
Lagos, Nigeria
2010

General Certificate Examination - Science (Secondary Education)

West African Examination Council
Lagos, Nigeria
2004

West African Secondary School Leaving Certificate - Secondary Education – Science

Egba Comprehensive College
Ogun, Nigeria
2003

Skills

  • Person-centered care
  • Personal hygiene assistance
  • Medication administration and documentation
  • Adult safeguarding
  • Safe moving and handling
  • Infection prevention and control
  • Community-based support
  • Autism and learning disability support
  • Risk assessment and reporting
  • Nutrition and hydration assistance
  • Pressure area management
  • Accurate record keeping
  • Empathy and teamwork skills
  • Time management and independence
  • Flexibility and reliability

Hobbies

  • Reading
  • Sport
  • Creative
  • activities
  • Volunteering
  • Traveling

Timeline

Care Worker

Axela Care Ltd
04.2023 - Current

Home Care Worker

Eleanor Health Care Group Limited
12.2022 - 04.2023

Secretary

FMI LUXURY GENERATION INT'L LTD
12.2018 - 06.2022

Secretary/Customer Care Representative

Iceit Limited
07.2017 - 11.2018

Customer Service Representative/Secretary

Splashgreen
08.2015 - 06.2017

Customer Operations Representative

Tech Mahindra Limited (Airtel Nigeria)
04.2013 - 07.2015

Procurement Officer

Crescent University (NYSC)
03.2012 - 03.2013

Bachelor of Science - Marketing

Lagos State University

General Certificate Examination - Science (Secondary Education)

West African Examination Council

West African Secondary School Leaving Certificate - Secondary Education – Science

Egba Comprehensive College

Master of Business Administration - Administration in Marketing Management

University of Greenwich
OLAYINKA SHORINOLA