Olatunde Obisanya
Administrative Assistant
Coventry,COV
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
16
16
years of professional experience
Work History
Care Assistant
Kenilworth Grange Care UK
01.2023 - Current
- Facilitated communication between patients, families, and healthcare teams to maintain an open dialogue about ongoing care needs.
- Mitigated patient-care risks with regular equipment safety checks.
- Administered medications under supervision of licensed healthcare providers, following established protocols for dosage accuracy and timing.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Assisted patients in maintaining personal hygiene through regular bed baths or showers according to individual preferences.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
Care Assistant
Synergy Medical
12.2022 - 10.2023
- Mitigated patient-care risks with regular equipment safety checks.
- Facilitated communication between patients, families, and healthcare teams to maintain an open dialogue about ongoing care needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Promoted a safe environment for patients through regular monitoring of vital signs and reporting any abnormalities to medical staff.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided compassionate and patient-focused care to cultivate well-being.
Administrative Support Personnel
Alvina Schools
07.2014 - 09.2023
- Streamlined data entry processes, resulting in more accurate record-keeping and easier access to information.
- Contributed to a positive work environment by offering friendly assistance to colleagues when needed, promoting teamwork within the office setting.
- Maintained up-to-date knowledge of company policies and industry regulations to ensure compliance across all administrative activities.
- Coordinated travel arrangements for executives, facilitating smooth business trips with minimal disruption to their schedules.
- Supported human resources functions by assisting with recruitment efforts including reviewing resumes, scheduling interviews, conducting background checks.
- Managed high-volume phone lines, directing calls to appropriate personnel and ensuring prompt customer service.
- Maintained and optimized manager's calendar and scheduled appointments and meetings and addressed conflicts with adequate time for preparation, follow-up and planning.
- Scheduled meetings booked meeting rooms and prepared meeting agendas.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Sorted, opened, and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Served as corporate liaison for finance, IT, and marketing departments.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
SAP Support /Marketing Executive
Ticcoms Consults
01.2012 - 05.2014
- Planned and executed events and marketing programs to increase qualified leads.
- Collaborated closely with sales teams to ensure alignment between promotional activities and revenue goals.
- Analyzed market trends to identify new opportunities for growth, driving the expansion into untapped markets.
- Developed and implemented targeted digital strategy to improve business performance.
- Identified target audiences and devised campaigns to match target demographics and optimize results.
- Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
- Developed comprehensive training materials and conducted sessions for users on SAP MM modules.
- Provided support for end-users, resolving issues and ensuring optimal system performance.
- Participated in user acceptance testing, providing feedback to enhance overall system functionality and usability.
- Supported the development team in customizing SAP applications to meet unique business needs.
- Solved functional and technical obstacles and worked closely with project team from different streams.
- Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation.
ICT Support
Mega Chicken Restaurant and Halls
02.2009 - 12.2011
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Improved customer satisfaction by addressing and resolving technical issues swiftly and efficiently.
- Managed high-priority tickets with professionalism, ensuring timely resolutions while maintaining excellent rapport with clients.
- Provide on-site and remote technical assistance to restaurant and event hall staff, addressing
hardware, software, and network issues promptly. - Maintain and troubleshoot point-of-sale (POS) systems, ensuring seamless transactions and
minimal downtime. - Set up, manage, and troubleshoot audio-visual equipment for events, ensuring high-quality
presentations and sound. - Install, update, and configure software applications used for reservations, event management, .
- Oversee and maintain the network infrastructure, including Wi-Fi for staff and guests, ensuring
reliable connectivity. - Liaise with technology vendors for procurement, maintenance, and support of hardware and
software solutions. - Implement and manage data backup and recovery processes to prevent data loss and ensure
business continuity.
Education
Bachelor of Science - Computer Engineering Technology
Babcock University
Ogun State Nigeria 04.2001 -
Skills
Client confidentiality
Documentation
Flexible schedule and availability
Multitasking and organization
Team collaboration
Verbal and written communication skills
Adaptability and flexibility
Verbal communication
Document management
Office administration
Calendar management
Office record management
Timeline
Care Assistant
Kenilworth Grange Care UK
01.2023 - Current
Care Assistant
Synergy Medical
12.2022 - 10.2023
Administrative Support Personnel
Alvina Schools
07.2014 - 09.2023
SAP Support /Marketing Executive
Ticcoms Consults
01.2012 - 05.2014
ICT Support
Mega Chicken Restaurant and Halls
02.2009 - 12.2011
Bachelor of Science - Computer Engineering Technology
Babcock University
04.2001 -
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