Olaniyi Olukitibi
Scrum Master
Aberdeen
Summary
Team-oriented individual promoting exemplary presentation, project management and risk oversight skills. Demonstrative Scrum Master with background communicating effectively with and leading high-performance teams. Considered expert in prioritizing tasks and optimizing workflows.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Agile Scrum Master
Defeon Limited
10.2022 - Current
- Enhanced team efficiency by implementing Agile methodologies and guiding daily scrum meetings.
- Conducted sprint reviews and retrospectives, fostering a collaborative environment for feedback and improvement.
- Managed risks proactively by anticipating potential issues and creating mitigation plans.
- Empowered self-organizing teams by providing guidance on roles, responsibilities, and decision-making authority within the Scrum framework.
- Coached team members in Agile practices, promoting a culture of continuous improvement.
Customer Service Advisor
Utility Warehouse
08.2022 - 09.2022
- Prompt response to customers via phone to resolve their energy related issues.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Identified issues, analyzed information and provided solutions to problems.
- Strengthened communication skills through regular interactions with others.
Project Manager
De'Feon Nigeria Limited
08.2020 - 07.2022
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Sales Executive
De'Feon Nigeria Limited
11.2017 - 07.2020
- Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
Logistics Executive
Transport Services Limited
10.2015 - 10.2017
- Conducted qualitative and quantitative analysis of logistics operations to pinpoint and correct inefficiencies.
- Selected transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
- Monitored and reported on functional operating costs, notifying management of cost and labor overruns and providing recommendations for resolution.
- Oversaw scheduling for day-to-day activities of transportation as well as coordinating drivers before, during and after each trips.
Education
B.Eng - Mechanical Engineering
Federal University of Technology, Minna
Niger State, Nigeria 01.2008 - 12.2013
Skills
- Agile Coaching
- Agile Metrics Tracking
- Stakeholder Management
- Release planning
- Requirements Gathering
- Agile Best Practices
- Resource Allocation
- Sprint Planning
- Scrum Framework Expertise
Timeline
Agile Scrum Master
Defeon Limited
10.2022 - Current
Customer Service Advisor
Utility Warehouse
08.2022 - 09.2022
Project Manager
De'Feon Nigeria Limited
08.2020 - 07.2022
Sales Executive
De'Feon Nigeria Limited
11.2017 - 07.2020
Logistics Executive
Transport Services Limited
10.2015 - 10.2017
B.Eng - Mechanical Engineering
Federal University of Technology, Minna
01.2008 - 12.2013
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