OLAMIDE AREGBESOLA
Gloucester,United Kingdom
Summary
CAREER OBJECTIVES To develop a professional career in a proactive and dynamic Organization where enabling environment is provided for optimum potentials in the course of achieving organizational goals and objectives. Committed Health Care Assistant focused on enhancing daily life of patients through compassionate care. Provides physical assistance and mental stimulation for holistic wellbeing. Diligent in monitoring symptoms and progress to boost health outcomes.
Overview
9
9
years of professional experience
Work history
Health Care Assistant
Royale Healthcare
The Island
01.2023 - Current
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
Front Desk Executive
Lakowe Lakes Golf and Country Estate
12.2020 - 12.2022
- Facilitated corporate functions, conferences and other large scale events.
- Handled guest complaints calmly and professionally to maintain hotel reputation.
- Managing online and phone Reservations
- Led team of 9 front office staff to deliver friendly, engaging and efficient front office service in over 150-room property.
- Ensured smooth and efficient running of shift, delivering daily shift briefings to advise team of special events or VIP guests.
- Trained 5 receptionists on credit policy and accounting procedures.
- Supported team members in handling complex guest enquiries and concerns.
- Used customer satisfaction survey findings to address improvement areas.
Front Desk Executive
Protea Hotel by Marriott Lagos Kuramo Waters
Lagos
10.2019 - 09.2020
- Performing all check-in and check-out tasks
- Oversaw front desk operations and trained team to handle high volume work with professionalism and accuracy.
- Answering telephone calls and Accommodating guest requests
- Responding to guest complain in a timely and professional manner
- Communicate guest special request and problems to appropriate departments
Credit Officer
Alekun Microfinance Bank
Ogun
01.2018 - 07.2019
- Controlled credit risk by analysing portfolio and identifying potential issues impacting client security.
- Assessed and tracked team and personal KPIs and strived to meet set targets.
- Provided customised credit solutions for families and small business owners, leading to increase in loan portfolios.
- Acted as point of contact for all matters relating to collections and credit management.
NYSC Teacher
Government Secondary School, L.G
Doka, Kano
01.2017 - 11.2017
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Planned lessons according to national standards to cover all requirements and prepare for standardised tests.
- Administered assessments to determine each student's specific educational and social needs.
Student Teacher
Ogbogbo Baptist Secondary School
09.2015 - 04.2016
- Teaching and grooming Students for better preparation in future examinations
- Using new teaching methodology to explain difficult topics
- Supervision of daily activities of students.
Guest service agent
Rolak Hotel and suites
09.2014 - 03.2015
- Preparing bills and taking payments
- Greeted guests warmly and professionally for positive first impressions.
- Answered guest calls and resolved queries promptly and politely.
- Facilitated check-in and check-out procedures for guests.
Education
Bachelor of Science - Home Economics & Hotel management
Tai Solarin University of Education
Nigeria2016
Senior Secondary School Certificate - undefined
Kingsland Comprehensive College
2012
First School Leaving Certificate - undefined
De stars learning school
2006
Skills
- Excellent communication skill with fluency in spoken English
- Compassionate care giver
- Empathy, Active Listening, Self-care & Patience
- Result Oriented and a good Team Player
- UK HEALTH CARE TRAINING AND COMPETENCY CERTIFICATES
- Certificate in all UK Resuscitation Council-approved Training for Health Care Assistance
- Fire Safety
- First Aid
- Food Hygiene
- Health and Safety
- Medication Practice
- Moving and Handling
- Safeguarding and Protection of Adults
- CYP: Safeguarding Children and young Adults
- Dysphagia
Interests
ACTIVITIES AND INTERESTS
, Reading, Travelling, Volleyball, Meeting People.
Languages
English
Fluent
Timeline
Health Care Assistant
Royale Healthcare
01.2023 - Current
Front Desk Executive
Lakowe Lakes Golf and Country Estate
12.2020 - 12.2022
Front Desk Executive
Protea Hotel by Marriott Lagos Kuramo Waters
10.2019 - 09.2020
Credit Officer
Alekun Microfinance Bank
01.2018 - 07.2019
NYSC Teacher
Government Secondary School, L.G
01.2017 - 11.2017
Student Teacher
Ogbogbo Baptist Secondary School
09.2015 - 04.2016
Guest service agent
Rolak Hotel and suites
09.2014 - 03.2015
Bachelor of Science - Home Economics & Hotel management
Tai Solarin University of Education
Senior Secondary School Certificate - undefined
Kingsland Comprehensive College
First School Leaving Certificate - undefined
De stars learning school