Olamide Adeyeni
Swalwell,Tyne & Wear
Summary
-Support Worker (Older Adults in Care) with comprehensive experience in care home environments. Builds rapport with empathy and compassion. Strong medication administration and clinical observation skills.
-Emerging social work associate eager to deliver kind and caring support. Personable communicator with high-level emotional intelligence. Offers proven history of success in person-centred environments.
-High-energy student motivated to apply strong interpersonal skills to client care. Addresses challenges with sound judgment and strong critical thinking skills. Offers compassion and care to promote overall wellness.
-Compassionate Support Worker skilled in monitoring and addressing needs for geriatric populations. Evaluates wellness and provides care and companionship. Promotes dignity, respect and independence with caring ADL management.
-Caring social work professional talented in managing diverse needs and caring for geriatric individuals. Offers mobility support and transportation to encourage independence. Skilled in coordinating appointments and managing household tasks.
Overview
15
15
years of professional experience
13
13
years of post-secondary education
Work History
Support Worker (Older Adults in Care)
Ortakoy Adults Support
Leefkosia, Cyprus
11.2021 - 07.2023
- Promoted community engagement and sense of belonging.
- Worked collaboratively with other support workers to maintain holistic care for clients.
- Cooked healthy meals to uplift clients and meet dietary requirements.
- Coordinated movement routines for patients according to individual physical requirements.
- Administered medication to safeguard health and wellbeing.
- Assist clients with personal care such as showering and dressing.
- Take service users out for a walk.
- Support service users with shopping
- Mobility assistance, including transferring clients or helping them from their bed to chair or chair to toilet
- Maintain accurate, appropriate and up-to-date records of services delivered.
Care Assistant
Masc Care Home
Lagos, Nigeria
08.2018 - 10.2021
- Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Providing high standards of care for elderly patients with a focus on everyday care: personal hygiene, mental stimulation and well-being
- Acting in the best interest of patients while ensuring compliance with company policies and guidelines
- Assisting with patient assessments and evaluations on care effectiveness, and contributing to the safe and compassionate delivery of care
Personal Care Assistant
Saint Care homes
Lagos, Nigeria
04.2015 - 03.2018
- Ensured clients were correctly taking prescribed medications, maintaining optimal health.
- Safely transported and accompanied clients to appointments and activities.
- Assisted clients with daily household cleaning, laundry and food preparation.
- Produced weekly patient progress reports, enabling appropriate reviews and amendments to care plans.
- Ensuring the maintenance and upkeep of patient rooms and communal areas to promote patient safety
- Facilitating and executing social events and activities designed to stimulate and entertain the residents
- Strengthening relations with both doctors and hospital professionals when discussing patient requirements and requesting emergency medical input
Operations Manager
ADOC Ventures and Logistics Limited
Lagos, Nigeria
07.2014 - 12.2015
- Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
- Analysed financial data to track and achieve budget targets.
- Developed, recommended and implemented strategies to improve employee work quality and speed.
- Minimised discrepancies by effectively training employees on best practices, policies and procedures.
- Track the movement of oil tankers
- Take stock of all products loaded and distributed
- Supervise and manage the oil tankers acquired by the company
Hotel Porter
Sunshines Hotel
Osun, Nigeria
11.2011 - 05.2014
- Ensured the safe, accurate handling and protection of cash and card payments.
- Grew room service revenue by [Number]% through effective upselling to premium menus.
- Checked all public areas, including toilets, smoking areas at regular intervals to ensure meticulous cleanliness.
- Provided a warm welcome to hotel guests, handling questions and queries efficiently.
- Maintained the highest level of data security, verifying hotel backup tapes were rotated, stored and constantly kept in good repair.
- Used excellent problem solving skills to resolve customer complaints quickly and effectively.
- Handled guest luggage safely, using correct lifting and carrying procedures to prevent damage.
Customer Service Representative
Treasure Hotel
Osun, Nigeria
02.2010 - 04.2011
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Answered customer telephone calls promptly and improved on-hold wait times.
- Assisted customers with varying questions using product knowledge and service expertise.
- Assisted customers with additional retail services, including alterations, special orders and item loans.
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
- Upsold new products and accessories to customers, capturing significant increases in add-on sales.
- Employed active listening and product expertise to successfully resolve inbound queries.
Front Desk Receptionist
Sunshine Hotel
Osun, Nigeria
07.2009 - 03.2010
- Transmitted digital and printed documents to customers by post or email.
- Assisted administrative staff with special projects using file management skills.
- Resolved minor customer issues and requests for information, escalating complex problems to line manager.
- Expertly handled complaints and recorded customer feedback to enhance guest experience.
- Screened and verified visitor IDs, maintaining security of personnel and office environment.
- Greeted visitors upon arrival, verifying identity and booking details and issuing visitor passes.
- Processed and prepared documents, including memos, correspondence and travel vouchers.
- Updated client accounts and patient charts to maintain accurate and up-to-date files.
Bartender
Flower-Power Guest House
Osun, Nigeria
08.2008 - 11.2009
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Maintained knowledge of drinks promotions, pricing and menu changes, offering customers up-to-date, reliable advice.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.
- Provided efficient food and drinks service for high levels of customer satisfaction.
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Maintained bar stocks, replenishing daily as necessary.
Education
Master of Business Administration - Business Administration
11.2021 - 06.2023
- Professional development completed in Business Administration
- Awarded MBA
- Received Sixth Best Graduating Student
- Member of Red Cross Team
Bachelor of Science - Geography
08.2008 - 05.2014
GCSEs - Social Science
08.2000 - 09.2006
Skills
- Personal care support
- Care planning
- Staff training
- Activity planning and management
- Rehabilitation assessments
- Rehabilitation
- Medication assistance
- First aid expertise
- Meals assistance
- Care team coordination
- Advocacy
- Child welfare checks
- Caseload management
- Programme operations
- Social services
Languages
English
Fluent
Interests
Photohraphy. Reading. Music. Writing. Painting.
References
Available on request.
Timeline
Support Worker (Older Adults in Care) - Ortakoy Adults Support
11.2021 - 07.2023
Bahcesehir Cyprus University - Master of Business Administration, Business Administration
11.2021 - 06.2023
Care Assistant - Masc Care Home
08.2018 - 10.2021
Personal Care Assistant - Saint Care homes
04.2015 - 03.2018
Operations Manager - ADOC Ventures and Logistics Limited
07.2014 - 12.2015
Hotel Porter - Sunshines Hotel
11.2011 - 05.2014
Customer Service Representative - Treasure Hotel
02.2010 - 04.2011
Front Desk Receptionist - Sunshine Hotel
07.2009 - 03.2010
Bartender - Flower-Power Guest House
08.2008 - 11.2009
Obafemi Awolowo University - Bachelor of Science, Geography
08.2008 - 05.2014
Adepetu Comprehensive College - GCSEs, Social Science
08.2000 - 09.2006
Pearl Preparatory School - ,
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