Summary
Overview
Work history
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Olalekan Oloko

BOURNEMOUTH,Dorset

Summary

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Overview

14
14
years of professional experience
6
6
years of post-secondary education

Work history

Supermarket assistant

Waitrose
Ringwood, Dorset
04.2024 - Current
  • Performed Replenishment duties ensuring that stocks are well rotated to reduce wastages by making sure products are sold within their shelve lives
  • Maintained cleanliness and hygiene standards within the retail environment for a safer shopping experience.
  • Resolved any customer complaints efficiently, promoting positive brand image.
  • Supported in-store events and sales campaigns to boost revenue

growth.

  • Also engaged in dotcom services where customers' orders are carefuly selected and packaged for home delivery.
  • i also engaged in quality control activities to maintain the brand's history of high quality products
  • Provided product knowledge to customers for informed purchasing decisions.
  • Participated in weekly team meetings, offering constructive feedback and ideas.
  • Adhered strictly to health and safety regulations for an accident-free workplace environment.
  • Provided cover during colleagues' holidays maintaining seamless service levels.
  • Collaborated with team members to ensure smooth store operations daily.
  • Helped in setting up promotional displays, increasing product visibility.
  • Handled stock replenishment, ensuring shelves remained tidy and well-stocked.
  • Maintained and replenished stock according to store merchandising layout, ensuring consistent product availability.
  • Faced up and organised shelves in between serving customers.
  • Practised safe and secure stock handling methods, reducing product damage and loss.
  • Upheld high service standards to build customer loyalty.

Residential support worker

CareTech
Shillingstone, Dorset
04.2024 - Current
  • Maintained cleanliness, enhancing living conditions for residents.
  • Assisted residents to achieve daily living skills.
  • Communicated effectively with families, offering reassurance and updates on resident progress.
  • Ensured safety by monitoring residential environment regularly.
  • Coordinated meal preparation and distribution, ensuring balanced nutrition for all residents.
  • Upheld strict confidentiality protocols safeguarding privacy rights of all those residing within the home.
  • Provided emotional support for residents in distress.
  • Improved resident wellbeing with individualised care plans.
  • Fostered a sense of community amongst residents through organised activities.
  • Escalated critical situations swiftly, preventing harm to residents or property damage.
  • Identified potential triggers leading to behavioural outbursts, minimising incidents of unrest within the community setting.
  • Kept accurate records to ensure continuity of care for residents.
  • Promoted social inclusion by supporting individual interests, hobbies and social activities.
  • Encouraged independence amongst residents by assisting them in mastering day-to-day tasks.
  • Deescalated tense situations through use of effective communication strategies, maintaining peace within the residential facility.

Agency worker

Guidant
Bournemouth, Salisbury, Dorchester, Romsey, Poole,, England
10.2023 - 04.2024

Any available jobs such as replenishments across the Waitrose shops in different locations

  • Executed tasks with precision and attention to detail in fast-paced environment.
  • Supported teams in busy periods of high demand.
  • Followed set procedures independently and under supervision.
  • Adapted quickly to new teams and work environments.
  • Learnt new policies and procedures quickly.

Product specialist

N2O
Aberdeen, Fraserburgh, Edinburg, Poole, Bournemouth
11.2022 - 03.2024
  • Streamlined inventory management processes for efficiency gains.
  • Monitored sales performance for accurate forecasting and strategic planning.
  • Identified gaps in the market through intensive competitor analysis, driving innovative solutions.
  • Collaborated cross-functionally to ensure seamless operations across departments.
  • Coordinated with marketing teams to create effective product promotion strategies.
  • Conducted market research to identify potential new products.
  • Obtained feedback from customers to improve service experience.
  • Maintained excellent client satisfaction by providing in-depth support.
  • Advised customers on availability, pricing and location of products.

Principal Research Officer

National Gallery of Arts
Abuja, FCT
03.2011 - 08.2022
  • Utilised advanced analytical approach, enhancing accuracy of results obtained.
  • Developed detailed statistical analyses to support research findings.
  • Participated actively in professional development workshops to stay abreast with latest innovations in the Arts sector of Nigeria.
  • Collaborated with multidisciplinary teams to facilitate robust research projects.
  • Interpreted complex datasets with proficiency, assisting in decision-making processes.
  • Maintained high ethical standards whilst conducting sensitive studies involving human subjects.
  • Identified gaps in current knowledge through meticulous literature search.
  • Facilitated open discussions within the team for stronger collaborative efforts.
  • Participated actively in brainstorming sessions, fostering creative problem solving.
  • Conducted fieldwork and site visits to gather research data.
  • Collaborated with academic and industry partners on collaborative research.
  • Fostered relationships with sponsors by procuring new trials and negotiating budgets and contracts.
  • Conducted research and reported on findings to senior management.
  • Drafted periodic reports to detail research findings.
  • Presented research findings, objectives and challenges in team meetings to further explore strategy.

Education

Master of Science - Project Management

Robert Gordon University
Aberdeen
09.2022 - 11.2023

Bachelor of Science - Economics with Operations Research

Crescent University
Abeokuta
02.2005 - 08.2009

Skills

  • Crisis intervention proficiency
  • Resilience building
  • Empathic listening aptitude
  • Food Hygiene Certificate

Languages

English
Fluent

Affiliations

Reading

swimming

Travelling

References

References available upon request.

Timeline

Supermarket assistant

Waitrose
04.2024 - Current

Residential support worker

CareTech
04.2024 - Current

Agency worker

Guidant
10.2023 - 04.2024

Product specialist

N2O
11.2022 - 03.2024

Master of Science - Project Management

Robert Gordon University
09.2022 - 11.2023

Principal Research Officer

National Gallery of Arts
03.2011 - 08.2022

Bachelor of Science - Economics with Operations Research

Crescent University
02.2005 - 08.2009
Olalekan Oloko