Olajumoke Kappo

• Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
• Encouraged independence among patients whilst assisting them with tasks.
• Facilitated smooth communication between patients and medical staff, fostering understanding and trust.
• Provided emotional support to patients, improving their mental wellbeing.
• Aid in mobility exercises which resulted in improved physical strength among elderly residents.

• Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
• Respected privacy and dignity of each resident during provision of care services.
• Assisted in daily living activities for enhanced patient comfort.
• Provided emotional support to patients, improving their mental wellbeing.
• Encouraged independence among patients whilst assisting them with tasks.
• Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
• Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.

• Responded to customer inquiries via email, chat, and in-person, resolving issues quickly and effectively.

• Maintained detailed records of customer interactions and transactions in CRM systems.

• Supported remote collaboration and team workflows, ensuring consistent service delivery.

• Streamlined helpdesk operations for better customer support.