Olaide Falola
London, United Kingdom
Summary
Experienced professional with a strong background in NHS & Primary Care Service Delivery, Capital Project Coordination & Governance, and PFI Contract Management & Compliance. Demonstrates expertise in Procurement & Tender Oversight, Stakeholder Engagement & Liaison, and Service Reconfiguration & Consultation. Proficient in Agile & Waterfall Project Methodologies, Estates Lifecycle Planning, Risk Management & Variation Processes, and adept at using tools such as Jira, Salesforce, Confluence, MS Office, Visio, EMIS Web, Docman, Accurx. Committed to leveraging practice-based research to drive innovative solutions and enhance service delivery within healthcare environments.
Offering strong interpersonal and communication skills, with background in community support and wellness initiatives. Knowledgeable about coordinating resources and building relationships to support individuals' well-being. Ready to use and develop active listening, empathy, and problem-solving skills in Project Management role.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Overview
24
24
years of professional experience
2025
2025
years of post-secondary education
Work history
Lead Social Prescriber
APLOS PCN (NHS)
London, City of London
01.2024 - 05.2025
- Leading social prescribing strategy across multiple GP practices in a large PCN.
- Collaborate with NHS and third-sector stakeholders to deliver person-centred care pathways.
- Contribute to PCN service planning, including estates space utilisation, service access, and multi-agency working.
- Assumed additional responsibilities following the transition from a two-person team to a single lead role.
- Maintained up-to-date knowledge about changes in health sector policies, guaranteeing alignment with current best practices.
- Navigated complex situations delicately whilst maintaining professional boundaries and confidentiality, ensuring trustful relationships with patients.
- Boosted community engagement by organising health and well-being events.
- Assessed risks associated with each case before making referrals thereby ensuring patient safety.
- Enhanced project efficiency by streamlining communication channels.
- Strengthened stakeholder relationships through regular updates and clear communication.
- Engaged in contract negotiations that resulted in favourable terms for our organisation.
Care Coordinator
Wells Park Practice (NHS)
06.2023 - 01.2024
- Supported the MDT by coordinating care for patients with complex needs.
- Managed and updated records using EMIS Web and Docman.
- Participated in service improvement initiatives aligned with PCN development.
- Facilitated training sessions, enhancing staff competence and knowledge base.
- Communicated effectively with patients, improving understanding and satisfaction.
Digital Business Analyst
Avenue Impact Consulting
01.2023 - 03.2023
- Supported implementation of Salesforce CRM to streamline user registration and data management.
- Mapped AS-IS/TO-BE processes, engaged stakeholders, and supported Agile delivery.
- Facilitated interface design, data mapping, and functional specification for digital tools.
Business Analyst
SG Technologies
03.2019 - 12.2022
- Led CRM and HR systems integration, collaborating across teams and functions.
- Delivered requirements documentation, backlog grooming, and release support.
- Supported the delivery of secure and compliant onboarding processes and internal governance reporting.
Co-founder & Operations Lead
Print Ministry
01.2001 - 12.2019
- Oversaw large client contracts, including NHS and public sector accounts.
- Managed procurement, contract negotiation, staff training, and financial oversight.
- Delivered business growth strategy and aligned project delivery with client specifications.
- Encouraged a culture of continuous improvement for better performance results.
- Established brand identity through effective marketing campaigns.
Product Owner / Business Analyst
Swift React Ltd
03.2016 - 02.2019
- Implemented RPA solutions to improve operational efficiency in critical workflows.
- Managed stakeholder engagement, solution testing, and rollout support.
- Coordinated end-user onboarding and facilitated continuous service monitoring.
Education
LLB (Hons) - Law
Anglia Ruskin University
London UKMSc - Master of Business Administration (Intermission)
Anglia Ruskin University
London 01.2023 - 09.2023
Diploma - IT
Certified Scrum Master | Certified Product Owner
Scrum Institute 02.2022 - 05.2022
Diploma - IT
RPA Business Analyst Diploma
UK 06.2023 - 08.2023
Project Manager - IT
Scrum.Org Academy
UK 01.2022 - 08.2022
Skills
- NHS & Primary Care Service Delivery
- Capital Project Coordination & Governance
- PFI Contract Management & Compliance
- Procurement & Tender Oversight
- Stakeholder Engagement & Liaison
- Service Reconfiguration & Consultation
- Agile & Waterfall Project Methodologies
- Estates Lifecycle Planning
- Risk Management & Variation Processes
- Jira
- Salesforce
- Confluence
- MS Office
- Visio
- EMIS Web
- Docman
- AccuRx
- Practice-Based research
- NHS systems understanding
- Healthcare systems familiarity
- Advanced excel proficiency
- Vendor relationship maintenance
- Goal-Oriented approach
Accomplishments
Course Champion at the Anglia Ruskin University
Best employee
Reference
Available on request
Timeline
Lead Social Prescriber
APLOS PCN (NHS)
01.2024 - 05.2025
Diploma - IT
RPA Business Analyst Diploma
06.2023 - 08.2023
Care Coordinator
Wells Park Practice (NHS)
06.2023 - 01.2024
MSc - Master of Business Administration (Intermission)
Anglia Ruskin University
01.2023 - 09.2023
Digital Business Analyst
Avenue Impact Consulting
01.2023 - 03.2023
Diploma - IT
Certified Scrum Master | Certified Product Owner
02.2022 - 05.2022
Project Manager - IT
Scrum.Org Academy
01.2022 - 08.2022
Business Analyst
SG Technologies
03.2019 - 12.2022
Product Owner / Business Analyst
Swift React Ltd
03.2016 - 02.2019
Co-founder & Operations Lead
Print Ministry
01.2001 - 12.2019
LLB (Hons) - Law
Anglia Ruskin University
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