Olaedo Precious Uzoma
Flight Attendant
Lagos
Summary
Accomplished Flight Attendant offering over 4 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Senior Cabin Crew Member
Joint Aircraft Maintenance Services
11.2023 - Current
- Maintained strict adherence to safety regulations, ensuring the well-being of passengers and crew members during flights.
- Coordinated seamless boarding processes by working closely with ground staff, expediting departure times without compromising service quality or safety standards.
- Conducted thorough inspections of aircraft cabins before takeoff, identifying potential hazards or maintenance needs promptly.
- Improved overall cabin efficiency through meticulous attention to detail in pre-flight preparations and post-flight tasks.
- Assisted passengers with special needs, providing personalized care and support throughout the journey.
- Ensured compliance with all airline policies and regulatory requirements related to cabin operations during flights.
- Managed inventory levels of onboard supplies, minimizing waste while maintaining adequate stock for each flight''s requirements.
- Optimized meal service delivery through careful planning and coordination with catering teams on the ground.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
Cabin Crew Member
Airpeace Ltd
11.2019 - 06.2023
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Relayed updates and information to passengers after confirming key details with pilot.
- Answered passenger questions and provided solutions to issues arising during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Resolved passenger conflicts and medical emergencies during flights.
- Monitored cabin during flights and responded to passenger inquiries or issues.
- Assisted passengers with storing luggage and helped locate seating.
- Collaborated with flight crew to maximize smooth and safe flights.
Administrative Asst. Secretary to CEO
Nigerian Navy Ship - Victory (NYSC)
11.2016 - 11.2017
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated leadership skills in managing projects from concept to completion.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
IOM Certification - International Organization Management
University of Geneva
06.2023 - Current
Customer Care Certificate - Customer Care
LandOver Business School
06.2018 - 07.2018
Cabin Crew License - Aviation
LandOver Business School
04.2018 - 07.2018
Bachelor of Science - History And International Relations
Ebonyi State University
09.2011 - 09.2015
Skills
Business Travelers
Preflight briefings
Airline Operations
Aviation regulations
Interpersonal communications
Crew coordination
Schedule Management
Verbal and written communication
Relationship Management
Cleanliness and sanitation
Infant AED and CPR
Additional Information
i am trained and experienced on the following aircraft. Airbus A320,A321,Boeing777-200/300,B737-200/300/500series. Embraer195-E2 and HS125. Who holds an European Attestation to fly in and out of Europe.
Reference
Available upon request.
Timeline
Senior Cabin Crew Member
Joint Aircraft Maintenance Services
11.2023 - Current
IOM Certification - International Organization Management
University of Geneva
06.2023 - Current
Cabin Crew Member
Airpeace Ltd
11.2019 - 06.2023
Customer Care Certificate - Customer Care
LandOver Business School
06.2018 - 07.2018
Cabin Crew License - Aviation
LandOver Business School
04.2018 - 07.2018
Administrative Asst. Secretary to CEO
Nigerian Navy Ship - Victory (NYSC)
11.2016 - 11.2017
Bachelor of Science - History And International Relations
Ebonyi State University
09.2011 - 09.2015
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