Olaedo Precious Uzoma
Flight Attendant
Lagos
Summary
Accomplished Flight Attendant offering over 4 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Senior Cabin Crew Member
Joint Aircraft Maintenance Services
2023.11 - Current
- Maintained strict adherence to safety regulations, ensuring the well-being of passengers and crew members during flights.
- Coordinated seamless boarding processes by working closely with ground staff, expediting departure times without compromising service quality or safety standards.
- Conducted thorough inspections of aircraft cabins before takeoff, identifying potential hazards or maintenance needs promptly.
- Improved overall cabin efficiency through meticulous attention to detail in pre-flight preparations and post-flight tasks.
- Assisted passengers with special needs, providing personalized care and support throughout the journey.
- Ensured compliance with all airline policies and regulatory requirements related to cabin operations during flights.
- Managed inventory levels of onboard supplies, minimizing waste while maintaining adequate stock for each flight''s requirements.
- Optimized meal service delivery through careful planning and coordination with catering teams on the ground.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
Cabin Crew Member
Airpeace Ltd
2019.11 - 2023.06
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Relayed updates and information to passengers after confirming key details with pilot.
- Answered passenger questions and provided solutions to issues arising during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Resolved passenger conflicts and medical emergencies during flights.
- Monitored cabin during flights and responded to passenger inquiries or issues.
- Assisted passengers with storing luggage and helped locate seating.
- Collaborated with flight crew to maximize smooth and safe flights.
Administrative Asst. Secretary to CEO
Nigerian Navy Ship - Victory (NYSC)
2016.11 - 2017.11
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Applied effective time management techniques to meet tight deadlines.
- Demonstrated leadership skills in managing projects from concept to completion.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Identified issues, analyzed information and provided solutions to problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
IOM Certification - International Organization Management
University of Geneva
2023.06 - Current
Customer Care Certificate - Customer Care
LandOver Business School
2018.06 - 2018.07
Cabin Crew License - Aviation
LandOver Business School
2018.04 - 2018.07
Bachelor of Science - History And International Relations
Ebonyi State University
2011.09 - 2015.09
Skills
Business Travelers
Preflight briefings
Airline Operations
Aviation regulations
Interpersonal communications
Crew coordination
Schedule Management
Verbal and written communication
Relationship Management
Cleanliness and sanitation
Infant AED and CPR
Additional Information
i am trained and experienced on the following aircraft. Airbus A320,A321,Boeing777-200/300,B737-200/300/500series. Embraer195-E2 and HS125. Who holds an European Attestation to fly in and out of Europe.
Reference
Available upon request.
Timeline
Senior Cabin Crew Member
Joint Aircraft Maintenance Services
2023.11 - Current
IOM Certification - International Organization Management
University of Geneva
2023.06 - Current
Cabin Crew Member
Airpeace Ltd
2019.11 - 2023.06
Customer Care Certificate - Customer Care
LandOver Business School
2018.06 - 2018.07
Cabin Crew License - Aviation
LandOver Business School
2018.04 - 2018.07
Administrative Asst. Secretary to CEO
Nigerian Navy Ship - Victory (NYSC)
2016.11 - 2017.11
Bachelor of Science - History And International Relations
Ebonyi State University
2011.09 - 2015.09
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