
An experienced customer service professional with proven ability to create welcoming environments and build relationships. Great at multi-tasking, effectively managing multiple areas whilst remaining composed. Possess good communication and problem-solving skills. Always go the extra mile to ensure I give the best customer service. A great collaborator who is eager to learn and easy to teach.
Progressed from barback to bartender 1 week into the job through an unexpected promotion, demonstrating adaptability in a fast-paced environment, and an enthusiasm to learn.
Acquired skills in crafting a variety of drinks and cocktails while managing time constraints, highlighting an ability to perform well under pressure.
Showcases a proactive approach to embracing new challenges.
Handled cash transactions accurately when working at the tills. Provided experience in client-facing roles.
Responsible for the delivery of kegs; this involved analysing stock we received, making sure it reconciled with what was ordered. Reported to my manager whenever anything was missing, demonstrating adherence to governance procedures.