Okyere Barima Awuku
Rainworth, Mansfield
Summary
Personal Summary I am a goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions. A multitasking individual considered highly ambitious, willing to meet or exceed quotas. I am an effective project leader and problem-solver with advanced Information Technology skills and a hardworking mentality. I always seek to apply expertise and extensive experience in Information Technology to take on a challenging new role with a growing team. I am willing to commute or relocate to ensure my service is fully rendered. I would require eligibility to work as an IT person because I currently hold a skilled worker visa.
Overview
11
11
years of professional experience
Work history
Health Care Assistant
Mcare24 Limited
Birmingham, West Midlands
03.2023 - Current
- Safely escorted patients during medical appointments and hospital visits.
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Administered blood tests and blood pressure checks.
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
- Prepared healthy meals and delivered feeding support.
- Empowered vulnerable individuals to retain maximum independence through targeted care.
- Maintained confidentiality and compliance standards for optimised patient care.
- Worked closely with nurses to maintain high levels of communication.
- Ensured safe, secure living conditions for service users, reducing risk and enhancing quality of life.
Information Technology Manager
Grace Baptist Church
Kumasi/ Amakom
06.2018 - 02.2023
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Guided organizational technology strategy and roadmaps.
- Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
- Oversaw IT department operations and training.
- Wrote policies, procedure and manuals governing internal IT use
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Supported phone, photocopier, and other physical equipment.
- Maintained camera and physical security systems (CCTV).
- Managed network and system performance, conducting troubleshooting, security patching and maintenance.
- Built, customized and repaired technology based on staff requests.
- Coordinated data backups and system security operations.
- Delivered annual business plans, outlining key service priorities and performance measures.
- Led operations team of fifteen to provide technical support to media infrastructure.
- Oversaw hardware and software installations, upgrades and configurations.
- Recruited, trained and managed IT teams to continually meet service user needs.
Assistant Secretary (National Service Personnel)
Ghana Revenue Authority
Sunyani
09.2017 - 08.2018
- Handled various day-to-day admin responsibilities to maintain smooth business operations.
- Demonstrated open communication and collaborated with various teams.
- Completed assigned work within deadlines and to company standards.
- Took on additional tasks on manager's request.
- Typed and edited documents and presentations for manager.
- Operated multi-line phone systems, handling high volume of calls daily.
- Scanned and uploaded documents into digital filing system.
- Kept office spaces organised and workflows streamlined for team success against challenging daily objectives.
- Offered continuous assistance with photocopying, scanning and basic clerical support to help staff maintain smooth workflow.
- Received requests for meetings and appointments, updated calendar and organised spaces and materials.
Customer Service Representative
GCB Bank Limited
Kumasi
07.2016 - 08.2016
- Assisted customers with varying questions using product knowledge and service expertise.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Adhered strictly to policies and procedures for continued company compliance.
- Assisted customers with compromised debit cards and issued new credentials.
- Opened new accounts and explained featured benefits and monthly fees.
- Identified and resolved financial discrepancies and escalated critical errors to management.
Field Officer
Electricity Company of Ghana
Kumasi
06.2015 - 08.2015
- Worked with colleagues and third-sector organizations to meet community priorities.
- Assisted officers use Microsoft Office tools efficiently.
- Maintained records and drafted incident reports for daily duties.
- Resolved Electricity Meter issues with Supervisors.
- Used ordnance survey maps to safely navigate critical areas.
Security Officer
Delta Security Services
Kumasi
04.2013 - 08.2013
- Denied entrance to the building to unauthorized persons.
- Secured all doors in the office and main building after working hours.
- Monitored and reported suspicious activities to supervisor.
- Observed central alarm systems for fire, intrusion and safety alarm activation, promptly responding to emergencies.
- De-escalated threatening behaviour with firm and commanding presence.
- Patrolled facilities to prevent crime and unruly behaviour.
Education
Bachelor's - Computer Science
Catholic University of Ghana
Sunyani / Ghana 09/2013 - 08/2017
Skills
- Basic Computer Hardware
- Microsoft Office
- Camera Handling
- Live Stream setup and control
- Administrative
- Customer Service
- Interpersonal Communication
- IT Support
- Team player
- Critical Thinking
- Intermediate Network Administration
- Training and development
- Problem-solving
Affiliations
- Council Member of Legislative Committee of Catholic University of Ghana.
- Participant of Financial Empowerment Seminar - Royal Bank. Entrepreneurship Seminar With Dr. Paa Kwesi Nduom.
- Participant of Springboard Road Show.
- Participant of Mint Innovations Micro-controller Training.
- Member of Salt City Ministry.
- Sunday School Teacher at the Teens' Department at Grace Baptist Church.
- Member of Estate and Building Committee at Grace Baptist Church. Member of Enactus.
Accomplishments
- Setup a complete Hardware and Software system for Live Stream and Projection.
- Changed the background and Stage setting of Grace Baptist church to a more modern setting.
- Implemented an attendance system for workers.
- Worked with a team of five on the "Powerwalk" project.
- Worked with a committee to start a new Service, thus "The Big House."
- Coordinated with a member to build a tithing System.
- Initiated and oversaw the mounting of a new Billboard.
- Collaborated with team of five in the development of Catholic University Website.
- Developed a system to handle the collection of camp fees for Grace Baptist Church Teens.
- Worked on an information system to store data of member in Grace Baptist Church.
Languages
English
Fluent
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Health Care Assistant
Mcare24 Limited
03.2023 - Current
Information Technology Manager
Grace Baptist Church
06.2018 - 02.2023
Assistant Secretary (National Service Personnel)
Ghana Revenue Authority
09.2017 - 08.2018
Customer Service Representative
GCB Bank Limited
07.2016 - 08.2016
Field Officer
Electricity Company of Ghana
06.2015 - 08.2015
Security Officer
Delta Security Services
04.2013 - 08.2013
Bachelor's - Computer Science
Catholic University of Ghana
09/2013 - 08/2017
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