Oksana Tyshyna Gazina

• Greeted visitors upon arrival, verifying identity and booking details and issuing visitor passes.
• Performed administrative support tasks such as data entry, appointment scheduling and phone call screening.
• Collected and distributed incoming mail, employing strict confidentiality throughout.
• Delivered front of house duties with warm and professional manner.
• Provided clerical support to company employees, including copying, faxing and file management.
• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
• Answered and helped resolve enquiries from clients, vendors and general public.
• Processed and prepared documents, including memos, correspondence and travel vouchers.
• Kept reception area clean and neat to give visitors positive impression of the company.

• Dealt with students queries with kindness, patience and clarity to ensure positive customer satisfaction and resolution.
• Carried out all duties and tasks in adherence with [Type] policy regulations.
• Dealt with phone calls and emails in a professional and kind manner.
• Updated Excel sheets with all the current course data

Organizing daily agenda and scheduling meetings face to face and online

Attending to all the emails and social media

Booking flights and flight tickets, restaurants and work meeting spaces

Attending to all the professional needs that may asrise during the busy working day

Managing of online property pages, rental bookings

Arranging guests meet and greet

Organizing cleaning

Attending to all the needs and queries guests had during their stay

• Prepared, reviewed and submitted team expense reports.
• Ordered office supplies and researched new deals and suppliers.
• Created email notifications, invitations and agendas for meetings, events and appointments.
• Typed and proofread documents produced by other staff members.
• Prepared documentation for property sales.
• Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
• Researched, analysed and summarised data for research.
• Screened phone calls and routed callers to appropriate parties.