Oksana Abarovica
restaurant team leader, F&B assistant
Salcombe,DEV
Summary
Attentive, positive and friendly, creative individual with a passion for ensuring customers receive the highest quality of customer service. Seeking role within a company that value their employees and offers a challenging but progressive environment.
Overview
24
24
years of professional experience
17
17
years of post-secondary education
4
4
Languages
Work History
restaurant team leader
Oatlands park hotel
Weybridge, Surrey
07.2022 - 05.2024
- Provided friendly, welcoming, and efficient service to all guests in line with the hotel's vision and values
- Responsible for accurate and efficient processing of table orders and billing process
- Followed payment and cash-up procedures
- Became an employee of the month after 3 months of work for this company
- Assisted in training of new joiners.
- Self-motivated, with a strong sense of personal responsibility.
ambassador
South Sands hotel
Salcombe,Devon
11.2019 - Current
- Welcomed guests in a polite and friendly manner
- Took and delivered customer orders, consistently demonstrating high levels of customer service
- Prepared set-ups for tables
- Managed guest queries in a timely and efficient manner
- Was responsible for hotel decoration and designing festive cards for customers during Christmas time.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
F&B assistant (Tourism / Hotels)
Great Fosters hotel
Egham, Surrey
04.2019 - 05.2021
- Welcomed guests in polite and friendly manner
- Took and delivered customer orders, consistently demonstrating high levels of customer service
- Prepared set-ups for tables
- Followed payment and cash-up procedures
- Managed guest queries in timely and efficient manner.
Sales Assistant
Fashion company "Stanis" in Riga,LV
09.2012 - 02.2013
- Greeted customers who entered shop
- Assisted shoppers to find goods and products
- Responsible for processing cash and card payments and stocking shelves with merchandise.
Database Administrator
''Baltic computer serviss''
Riga, Latvia
- Customer support and database management in Italian language.
Owner
Perfumery shop,Este(PD),Italy
01.2001 - 05.2005
- Directed operations, placed orders, welcomed and assisted customers with products and dealt with representatives of perfumery shop
- Established and maintained strong customer relationships
- Ensured proactive participation in industry events.
Education
Graphic Design - Culture / art / history, Design
01.2023 - 07.2024
Interior Design - Culture / art / history, Interior Design
01.2017 - 04.2018
Interior Design - Culture / art / history, Interior Design
01.2006 - 04.2008
Secondary -
01.1983 - 04.1994
Skills
Adobe Photoshopundefined
Desired Positions
- Assistant (Trade)
- Spa receptionist
Growth Areas
- Ability to learn
- Communication
- Organizational skills
- Seeing the Big Picture
Availability
Full-time
Timeline
British Academy of Graphic Design - Graphic Design , Culture / art / history, Design
01.2023 - 07.2024
restaurant team leader - Oatlands park hotel
07.2022 - 05.2024
ambassador - South Sands hotel
11.2019 - Current
F&B assistant (Tourism / Hotels) - Great Fosters hotel
04.2019 - 05.2021
The Interior Design Institute - Interior Design , Culture / art / history, Interior Design
01.2017 - 04.2018
Sales Assistant - Fashion company "Stanis" in Riga,LV
09.2012 - 02.2013
REBS (Business School) - Interior Design, Culture / art / history, Interior Design
01.2006 - 04.2008
Owner - Perfumery shop,Este(PD),Italy
01.2001 - 05.2005
M. Lomonosov College N.76 - Secondary,
01.1983 - 04.1994
Database Administrator - ''Baltic computer serviss''
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