An excellent skilled professional with exceptional organisational and time management abilities, highly analytical with a passion in working with numbers; also demonstrates strong interpersonal and communication skills. Additionally, having experience in managing small groups , with a keen eye for details, analytical thinking and the ability to work independently or as part of a team will be an advantage to leverage these skills in a dynamic environment with like-minded individuals
Overview
6
6
years of professional experience
Work history
CAMPAIGN MANAGER
V-CHAIN SALES AND MARKETING
Birmingham, West Midlands
04.2022 - 03.2023
Responsible for developing donation revenues for a number of national charitable organisations
This involved daily contact with the general public and meeting with local business owners in a professional attire
Conducting interviews on daily basis, which has given me over 200 hours of interview experience
Being the first point of contact for new starters including being responsible for conducting a completing induction package
Managing members of my team, ensuring that all training and development needs were met
Facilitating training workshops and team meetings on regular basis
Working directly with the Managing Director and being ultimately accountable for my team's performance
The combination of D2C and B2B sales experience and gave me valuable opportunities to learn a variety of different sales techniques and tailoring my approach based on the particular audience
After quickly succeeding in generating both D2C and B2B donation revenue myself, an opportunity was given to me to manage a team of Sales Executives
Driving team to consistently exceed critical Key Performance Indicator (KPI) targets
CATERING TEAM LEADER
AMADEUS HOSPITALITY
Birmingham, West Midlands
09.2019 - 12.2021
Managing a team of 4 people as a team leader (Arena Birmingham, The Vox, BP pulse Arena And NEC)
Managed and monitored logistics, schedules, and timelines to facilitate proper flow of events.
Welcoming customers, propose products and services to customers
Oversaw financial details by managing receipts, billings and expenditures.
Professionally handled difficult customer's complaints and aiming to maintain first-class customer service standards
Provided leadership and direction for the team, supervising activities to drive productivity and efficiency to the best standards
SECURITY OFFICER
Sandwell College
Birmingham, West Midlands
08.2024 - 07.2025
Responsible for ensuring the safety and security to students and staff within the premises
Patrol the college regularly to maintain order and establish security presence
Patrol the college and identify and monitor negative behaviour from student
Investigate suspicious activity or possessions to safeguard assets and protect employees and students
Prepare detail reports of security incidents and investigations
Inspect surveillance equipment and report maintenance and repair needs.
Administering first aid and calling emergency medical services
Perform routine checks around the college of doors, windows, and gates for security breaches
Escort individuals to specific locations to provide guidance and personal protection.
DOOR SUPERVISOR
OCS GROUP UK
Birmingham, West Midlands
04.2023 - 07.2025
Working for a nationwide security company, managing the security of four main Birmingham venues, Nec, Birmingham Utilita Arena, Bp Pulse, and ICC
Investigating suspicious activity or possessions to safeguard assets and protect employees and guests
Prepare detailed reports of security incidents and investigations
Assist customers in health crises by administering first aid or calling emergency medical services
Manage emergencies including liaising with the police
Provided personal escorts to personnel and visitors upon request
Responsible for ensuring the safety and security of customers and staff within the venue
Welcoming guest at entry
Manage entry to the venue including checking customers are not carry any harmful substances or objects
Utilise management techniques to avoid crushing and queue jumping
Patrol the venue and identify and monitor negative customer behaviour
ASSISTANT COACH ( volunteering )
SUTTON COLDFIELD COLLEGE
Birmingham, West Midlands
09.2021 - 06.2022
During my work experience as a football assistant coach for children aged 8 to 12, I was responsible for planning and conducting training sessions that focused on skill development, teamwork, and sportsmanship. This role allowed me to enhance my communication and leadership skills while fostering a positive and encouraging environment for the kids. The experience was incredibly rewarding and solidified my passion for mentoring and youth development through sports.
Education
Gym instructor Level 2 - undefined
Sutton Coldfield
NVQ Level 2 - Sport Science Coaching
Sutton Coldfield College
Birmingham
First Aid Level 2 at work - Safety
Pilot Ims Limited
Birmingham
Door supervisor license - Security
SIA
Birmingham
GCSE - secondary school
SCUOLA PACINOTTI
Venezia, Padova
Personal trainer Level 3 - sport
Sutton Coldfield College
Birmingham
09/2024 - 06/2025
Skills
Strong organizational skills
Strong time management skills
Exceptional interpersonal skills
Excellent communications skills
Ability to work independently
Ability to work as part of a team
Detail-oriented
Analytical
Ability to handle multiple tasks simultaneously
Experience in managing teams
Professional verbal and written communication in Italian language (native level)
Ability to understand and speak Spanish language (beginner level)
Sales Executive at Marketing-Sales Coordinator-Sales Executive-Family BusinessSales Executive at Marketing-Sales Coordinator-Sales Executive-Family Business