High-energy care assistant eager to contribute empathy and companionship to client relationships. Caring and communicative with excellent problem-solving and conflict-resolution skills. Enthusiastic individual dedicated to delivering compassion, accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary team.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
Care and support worker
The Roof Support Services
Brent, Greater London
07.2023 - Current
Conducted research and gathered information from multiple sources to present clear results.
Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
Established and maintained working relationships with clients based on trust and non-judgement.
Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
Assessed clients and documented information for records and analysis.
Monitored patient symptoms and progress to boost health outcomes.
Worked flexible hours, covering nights, weekends and bank holidays.
Monitored client progress and adapted support programmes to meet changing needs.
Identified key client needs to develop targeted support programmes.
Prioritised person-centred care to maximise independence for clients with dementia and limited mobility.
Successfully empowered individuals to pursue hobbies and leisure activities, such as shopping and creative activities.
Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
Collaborated with clients to clean house and prepare meals with person-centred care approach.
Reported on clients' progress to evaluate service impact.
Care Support Worker
Alpine Health Integrated Services
Yaba, Lagos Nigeria
06.2017 - 06.2023
Collaborated with external support providers to maintain good care continuity.
Reported on clients' progress to evaluate service impact.
Documented accurate and updated caseload records and reports to streamline process.
Maintained high levels of patient morale, providing guidance and encouragement through physical and emotional support.
Monitored patient symptoms and progress to boost health outcomes.
Built meaningful rapport with service users with range of conditions.
Helped service users to gain ability to function independently in society.
Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
Assessed clients and documented information for records and analysis.
Monitored physical and emotional wellbeing of individuals, reporting changes to care managers.
Personal assistant to the CEO
Event Kipsakes
Yaba, Lagos Nigeria
08.2009 - 05.2017
Managed digital mailbox, delivered mail and telephone messages.
Professionally greeted clients and delivered friendly, knowledgeable assistance.
Prepared professional business correspondence on behalf of senior staff and organisation.
Purchased office supplies to maintain consistent inventory.
Arranged supplies, documents and spaces for meetings.
Coordinated events by managing budget, logistics and event support.
Created expense reports with matching receipts.
Prepared for client meetings, including arranging accommodations and building appropriate schedules.
Planned and executed small intimate gatherings and large social events.
Drafted documents and reports for management review.
Kept files organised and up-to-date for accurate record-keeping purposes.
Processed mail, email and phone enquiries, minimising correspondence backlogs.
Prepared meeting rooms and event spaces to achieve successful client engagements.
Screened and directed incoming phone calls and distributed correspondence effectively.
Prioritised incoming communications to filter out basic requests and minimise disruptions.
Admin Executive(Media)
Grace Corporate
Ikeja, Lagos Nigeria
08.2008 - 07.2009
Served as official representative of Church to public groups or government agencies.
Carried out day-to-day duties accurately and efficiently.
Delivered high-quality results within budget and timeframe targets.
Allocated resources to teams and projects based on need, performance and availability.
Replenished stock and processed deliveries to maximise product availability.
Introduced process changes resulting in improved communication metrics.
Recruited high-performing advertising teams to maximise brand revenue.
Maintained consistent brand voice and style across content.
Education
NVQ Level 4 - Health and Social Care
Oplex Careers
02.2024 - 03.2024
NVQ Level 1 - Care Certificates
Careskills Academy
04.2023 - 07.2023
Qualifications Certificate - Mental Health
Careskills Academy
04.2023 - 04.2023
Qualifications Certificate - Health and Social Care
Florence Academy
2022 - 2023
Bachelor of Science - Sociology
Olabisi Onabanjo University
Ago Iwoye Ogun State, Nigeria
07.1999 - 03.2004
Skills
Mental health support
Wheelchair transfer
Elderly care
Personal hygiene assistance
Medication administration
Documentation management
Activities of Daily Living
Time management
Paraplegic care
Affiliations
Reading, Sightseeing, Volunteering
Languages
English
Upper intermediate
Timeline
NVQ Level 4 - Health and Social Care
Oplex Careers
02.2024 - 03.2024
Care and support worker
The Roof Support Services
07.2023 - Current
NVQ Level 1 - Care Certificates
Careskills Academy
04.2023 - 07.2023
Qualifications Certificate - Mental Health
Careskills Academy
04.2023 - 04.2023
Care Support Worker
Alpine Health Integrated Services
06.2017 - 06.2023
Personal assistant to the CEO
Event Kipsakes
08.2009 - 05.2017
Admin Executive(Media)
Grace Corporate
08.2008 - 07.2009
Bachelor of Science - Sociology
Olabisi Onabanjo University
07.1999 - 03.2004
Qualifications Certificate - Health and Social Care