Summary
Overview
Work history
Education
Skills
Hobbies
Timeline
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Oisin O'Neill

Oisin O'Neill

Kilrea,Northern Ireland

Summary

I'm a motivated young adult who is eager to work in a job that is suited well for me and discover what it's like to live somewhere new and refreshing. Through my previous jobs in working with the public I have possessed great customer service and communication skills and the ability to resolve any issues or problems that they may have to ensure the customers best possible experience. While working in many quick demanding jobs I have grown an ability to remain patient and calm under intense pressure while still being able to show leadership and social skills when working in a team environment to ensure the efficiency of the workload. In essence, I am excited to contribute my skills and passion to a dynamic team, making a meaningful impact and leaving a positive imprint on every position I undertake.

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work history

Ski Rental Technician

Lorenzo Simoni
Cervinia, Aosta, Italy
12.2024 - 05.2025
  • Welcome and assist guests, providing clear guidance on the proper use and care of equipment, and offering informed recommendations on resort terrain, current conditions, and suitable options for beginners.
  • Help customers find the right size gear for skis, snowboards, boots, and helmets, based on their size and skill level, and make sure bindings are safely adjusted to manufacturer standards.
  • Do simple gear tuning like sharpening edges, waxing, and fixing bases. Check equipment for damage, handle small repairs, and keep the rental area clean and organised.
  • Use the computer system to keep track of rentals, make sure gear is cleaned, stored, and ready for the next guest, and let management know if anything’s damaged.

Shop Supervisor & Off License Manager

Lauren Kelly (Kelly's Eurospar)
Maghera, Mid Ulster
02.2022 - 11.2024
  • Developed my social skills, making me become an easily approachable, focused and helpful individual.
  • Can operate productively and take initiative, resolving complaints to achieve full customer satisfaction.
  • Assisted with recruitment and induction processes of new staff members, ensuring thorough onboarding and ongoing training was provided.
  • Was trusted in financial management, such as handling money, processing sales transactions or operating a point-of-sale (POS) system
  • As off-licence manager, I was in charge of keeping inventories updated to enable timely stock reorder and replenishment for multiple different alcohol companies.

Hotel waiter

Herman Buchen (Hotel Castor)
Champoluc, Aosta, Italy
12.2023 - 03.2024
  • Served food and drinks with professionalism, maintaining high standards. Assisted customers with menu selection, providing knowledge of specials and personal recommendations.
  • Quickly cleaned and set tables to maximise capacity, adhering to health and hygiene standards.
  • Maintained excellent service and guest satisfaction in a busy restaurant through attentive and proactive service, while resolving guests complaints promptly and professionally.
  • Communicated with kitchen and bar staff to ensure smooth operations and minimise service delays.

Land Staff

Barbara McConaghie (The Lake Waterpark)
Kilrea, Mid Ulster
05.2020 - 11.2021
  • Excellent customer service skills were imperative when working at the Lake Kilrea Waterpark.
  • Ensured all visitors had a positive experience by answering questions and queries to make them feel more comfortable in the park.
  • Fitted visitors with wetsuits and lifejackets to ensure they had the right-sized equipment for safety and enjoyment.
  • Ensured guest safety and enforced park rules, supported by my CPR and First Aid training to handle emergencies.
  • Teamwork was essential for the smooth operation of the waterpark, with hundreds of visitors arriving each hour. I took on responsibility as the group leader.

Education

A-Levels -

St Conor's College
Kilrea, Causeway Coast and Glens
09.2021 - 06.2023

Skills

  • Communication
  • Hospitality
  • Interpersonal Skills
  • Leadership
  • Quick Learner
  • Teamwork
  • Time Management
  • Work ethic

Hobbies

  • Camping - I enjoy camping for the chance to disconnect and immerse myself in nature. Planning and going on camping trips allows me to unwind and appreciate the outdoors. I find it rewarding to set up camp, explore new areas, and spend quality time with friends around the campfire.
  • Gaelic Football - I play Gaelic football for Kilrea GAC and have done so from an early age. This sport has helped furthered my skills such as commitment, goal setting, and determination while also showing me the importance of staying with your team even in the bad times.
  • Physical Exercise - Staying active is a big part of my life. Whether it's running or lifting weights, I enjoy pushing myself physically and mentally. Keeping a regular exercise routine has taught me the value of self-discipline and motivation.
  • Snowboarding - From my last ski season I found a great love for snowboarding for the thrill and freedom it offers. There's nothing like the excitement of carving down a mountain and the joy of being outdoors. Being able to ride with friends makes it even more enjoyable and memorable.

Timeline

Ski Rental Technician

Lorenzo Simoni
12.2024 - 05.2025

Hotel waiter

Herman Buchen (Hotel Castor)
12.2023 - 03.2024

Shop Supervisor & Off License Manager

Lauren Kelly (Kelly's Eurospar)
02.2022 - 11.2024

A-Levels -

St Conor's College
09.2021 - 06.2023

Land Staff

Barbara McConaghie (The Lake Waterpark)
05.2020 - 11.2021
Oisin O'Neill