Oisin McGurk
Magherafelt,Northern Ireland
Summary
Organised Administrative Officer who delivers strong customer service, efficient administration, whilst ensuring strong compliance with all policies and procedures. Known for working effectively as part of a team environment and capable of performing all administrative tasks as determined by business needs. Has excellent IT skills to allow preparation of spreadsheets, presentations and database management.
Overview
5
5
years of professional experience
Work history
NI Civil Service - Administrative officer
DAERA Veterinary Services
09.2024 - 09.2025
- Saving documents and uploading files to Content Manager (CM)
- Acting as the first point of contact for customer enquiries and resolving queries, seeking senior management input where required
- Train up AA staff to follow office procedures including good customer service, handling difficult calls and ensuring compliance with relevant policies
- Organising meetings, scheduling diaries, and taking minutes, including utilisation of shared calendars
- Drafting policy documents in line with legislation as directed by senior management
- Drafting Service level agreements (SLAs) between DAERA and partner organisations
- Drafting annual Animal Testing Plans to include venues, number of personnel required and key milestone dates
- Managing Animal Testing Tracker to follow up on negative test results
- Managing a caseload of herd owner non-compliance cases to ensure appropriate action is taken to eliminate negative test results
- Following up on other non-compliances from external parties at Agri-food and Biosciences Institute (AFBI) and Livestock Meat Commission (LMC)
- Maintaining and updating financial data on spreadsheets
- Working as part of a team, attending all risk review meetings to manage risks effectively
Office administrator (Part Time)
McGurk Architects
Magherafelt, Mid Ulster
08.2020 - 08.2024
- Managing the reception desk to deal with customer enquiries
- Managing customer accounts including invoicing, tracking outstanding payments and bank reconciliations
- Preparation of spreadsheets to allow preparation of monthly management accounts
- Managing diaries for four senior architects with the use of a shared calendar
- Preparing promotional presentations using PowerPoint and Microsoft Word
- Providing administrative support for promotional events
Education
GCSE -
St. Mary’s Grammar School Magherafelt
A Level - undefined
St. Mary’s Grammar School Magherafelt
Skills
- Highly proficient in the use of Microsoft excel spreadsheets
- Highly proficient in developing and reviewing budgets and carrying out variance analysis
- Excellent organisational skills including managing multiple diaries for senior management through shared calendars
- Highly proficient in the use of Microsoft Copilot to prepare documentation for senior management
- Highly proficient in MS Office including MS Word
- Extensive knowledge of managing social media accounts
- Efficient in managing databases to ensure data is saved and secured safely, including knowledge of UK GDPR & Data Protection Act
- Excellent written and verbal communication skills
- Ability to prioritise workloads and thereby work efficiently to meet deadlines
- Ability to integrate easily into a team environment
Accomplishments
- Sky Sports Living for Sport Student of the Year Award 2015
- NI Cerebral Palsy Football Member of 2022 World Championship Squad and European Championships 2025
- Irish News Sport Student Volunteer Award 2021
References
References available upon request.
Timeline
NI Civil Service - Administrative officer
DAERA Veterinary Services
09.2024 - 09.2025
Office administrator (Part Time)
McGurk Architects
08.2020 - 08.2024
A Level - undefined
St. Mary’s Grammar School Magherafelt
GCSE -
St. Mary’s Grammar School Magherafelt