Summary
Work history
Education
Skills
WORK EXPERIENCE
REFERENCES
ADDITIONAL INFORMATION
Timeline
Generic

Oghosa Favour Imarhiagbe

Romford,London

Summary

Customer focused university student with proven experience in high traffic, service driven environments. Skilled in handling customer enquiries, managing busy front of the desk type of operations, and delivering efficient, positive experiences under pressure. Brings strong communication skills with customers, problem-solving, and teamwork abilities, with a clear focus on customer satisfaction and sales support in retail settings. Skill set that has been attained in the healthcare sector is well suited to retail environment focused on service quality and sales performance.

Work history

Diagnostic Radiography Student (Clinical Placement)

Northwick Park Hospital & Central Middlesex Hospital
  • Communicated clearly with patients to explain procedures, improving cooperation and overall experience
  • Worked within fast-paced clinical teams to support efficient service delivery under strict time constraints
  • Managed patient flow to ensure good progression and minimise delays
  • Maintained professionalism and confidentiality when handling sensitive information
  • Adapted quickly to new environments, demonstrating flexibility and strong teamwork

Education

BSc (Hons) - Diagnostic Radiography

University of Hertfordshire
Hertfordshire
07.2027

Skills

  • Customer & Retail Skills
  • Customer service and engagement
  • Handling enquiries, complaints, and conflict resolutions
  • Supporting sales and opportunities that involve upselling
  • Managing queues and customer flow in busy environments
  • Collecting and responding to customer feedback
  • Professional Skills
  • Strong communication and interpersonal skills
  • Has good organisation and time management
  • Attention to detail
  • Problem solving in fast paced settings
  • Team collaboration in multiple departments

WORK EXPERIENCE

St George’s Health and Wellbeing Hub, Volunteer, Hornchurch, London, Delivered front-desk support, assisting 35+ visitors daily, ensuring a smooth and welcoming customer experience, Directed visitors efficiently, reducing waiting times and improving service flow during peak periods, Resolved queries quickly and professionally, maintaining a calm approach in high pressure situations, Collected and recorded customer feedback, contributing to service improvements and higher satisfaction levels, Kept waiting areas organised and presentable, enhancing overall customer experience

REFERENCES

Available upon request

ADDITIONAL INFORMATION

  • Flexible availability, including evenings and weekends
  • Strong interest in retail and customer-facing roles
  • Able to work independently and as part of a team

Timeline

Diagnostic Radiography Student (Clinical Placement)

Northwick Park Hospital & Central Middlesex Hospital

BSc (Hons) - Diagnostic Radiography

University of Hertfordshire

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Oghosa Favour Imarhiagbe