Tonia Odudu

Gained vast knowledge of regulations and policies associated with corporate law.

• Performed additional research and evidence gathering to strengthen client cases.
• Handled case documentation safely and securely for optimised client confidentiality.
• Provided administrative support involving file management, correspondence and reception duties.
• Shadowed lawyers to understand workloads, case management and network development.
• Used online legal databases and digital resources to complete legal due diligence and research case data.
• Carried out day-to-day duties accurately and efficiently.
• Delivered exceptional customer service by proactively listening to concerns and answering questions.
• Received and processed stock using inventory management system.

• Coordinated case evidence to support positive client outcomes.
• Drew up and filed legal contracts ahead of casework commencement.
• Updated client files in case management systems for accurate, current records.
• Distributed client bills and sought prompt payment.
• Drafted and submitted legal documents to senior staff for review and approval.
• Managed client files with highest levels of confidentiality and discretion.
• Built positive client relationships to increase satisfaction and retention.
• Carried out day-to-day duties accurately and efficiently.
• Submitted forms and applications for ongoing cases, supporting case progression.

• Designed strategies to facilitate smooth operations.
• Offered comments on papers to provide suggestions for improvement.
• Created systems for budgetary planning and control, keeping operations in line with idealised guidelines.
• Supported team by demonstrating respect and willingness to help.
• Used Microsoft Word and other software tools to create documents and clear communications.