Sewing, Drawing, Playing Tennis
Ogechi Obiano
Tottenham,london
Summary
Results-oriented professional in client relationship management and property maintenance. Expertise in building strong customer connections to enhance satisfaction with products and services. Focused on achieving organisational goals through effective communication and problem-solving.
Overview
14
14
years of professional experience
Work History
Managing Director
OC and T Collection
Lagos
2018.01 - 2023.01
- Delegated production tasks to team members based on priorities to enhance workflow.
- Supervised production work and ran quality checks against agreed standards.
- Monitored delivery progress and resolved scheduling issues to ensure adherence to timelines.
- Analysed client brief to clarify requirements and define actionable next steps.
- Designed product specifications based on client needs and practical constraints.
- Procured raw materials from approved suppliers using correct documentation.
- Monitored customer reviews to spot improvements for future product batches.
Credit Control Officer
EUROPEAN ALL FREIGHT
Lagos
2014.01 - 2015.01
- Generated client account statements for each customer to ensure timely payment and account clarity.
- Compiled detailed job-by-job expense account statements to enhance financial transparency.
- Recorded daily expenses and overhead for accurate company financial records.
Client Relationship Manager
Phalanx Access Limited
Lagos, Nigeria
2012.01 - 2013.12
- Cultivated strong client relationships through proactive communication and timely follow-ups.
- Held regular customer meetings to enhance satisfaction through proactive engagement.
- Acted as the main contact for client complaints, queries, and account issues.
- Oversaw client portfolio by ensuring installation delivery met quality standards and timelines.
- Coordinated with departments to shape strategies that sustained company-wide client satisfaction.
- Delivered presentations to prospective clients, highlighting company capabilities to secure new business.
Assistant Site Supervisor
Amuwo Odofin Local Government
lagos, Nigeria
2012.07 - 2013.07
- Supervised construction site operations, maintaining strict adherence to safety regulations and project timelines.
- Inspected site work to check progress, identify quality or code issues and estimate completion times.
- Organised crew operations to complete projects in line with schedule and budget targets.
- Managed materials inventory, liaising with suppliers to guarantee timely delivery and minimise project delays.
- Kept track of work progress and maintained daily logs.
Real Estate Officer
Leadmac Property & Development Limited
Lagos
2010.01 - 2012.01
- Completed feasibility and viability studies for client investment proposals.
- Valued property and asset portfolios to support client decision-making.
- Supervised property management activities to ensure compliance with performance standards.
- Prepared prequalification and tender documents for submitted bidding requirements.
- Tracked daily expenses and company overhead to maintain accurate financial oversight.
- Documented and uploaded invoices to maintain orderly financial records.
- Oversaw payment processing for maintenance staff to facilitate ongoing operations. to maintenance staff to support ongoing service delivery.
Trainee Assistant Site Manager
Portland Construction
Lagos, Nigeria
2010.02 - 2010.09
- Supervised labourers and skilled workers to achieve specific construction project milestones.
- Monitored work progress through daily logging routines to ensure timely project completion.
- Inspected construction supplies for quality, quantity, and compliance with specifications to maintain project standards.
Trainee Assistant Site Manager
OAT Construction Limited
Lagos, Nigeria
2008.11 - 2009.01
- Oversaw daily site operations by tracking construction progress against timelines.
- Managed site logistics to ensure timely availability of equipment and materials.
- Completed regular site inspections to spot and fix potential issues promptly.
- Coordinated employee schedules and tasks to optimise daily workload efficiency.
- Maintained daily vendor contact to facilitate monitoring of project progress and address any issues promptly.
- Produced detailed progress reports for stakeholders across construction phases.
- Supported supplier contract negotiations to secure favourable material terms and costs.
Education
NOCN level 1 Award in Health and Safety in a Const - Construction
London Construction Academy
London2026-01
NOCN First Step into Basic Construction Skill - Construction
London Construction Academy
London, ENG2026-01
NOCN Environmental Awareness and Sustainability - Construction
London Construction Academy
London, ENG2026-01
NOCN First Step into Construction - Construction
London Construction Academy
London, ENG2026-01
NOCN Personal wellbeing in Construction - Construction
London Construction Academy
London, ENG2026-01
CSCS Health & Safety Environment (Green Card) UK - Construction
London Construction Academy
London, ENG2026-01
Bachelor of Science - Building
Obafemi Awolowo University
Ile-Ife Nigeria2011-01
West African Secondry Certificate Examination - Senior Secondary School
Queen College
Lagos2001-01
Nigerian institute of safety -
2013-01
Nigeria Institute of Buildings -
2010-01
Skills
- Project management
- Tender preparation
- Construction site management
- Quality assurance
- Client relationship management
- Account management
- Team leadership
- Project scheduling
- Team collaboration
- Document organisation
- Microsoft Office proficiency
- Multitasking abilities
Interests
Reference
Available on demand.
Timeline
Managing Director
OC and T Collection
2018.01 - 2023.01
Credit Control Officer
EUROPEAN ALL FREIGHT
2014.01 - 2015.01
Assistant Site Supervisor
Amuwo Odofin Local Government
2012.07 - 2013.07
Client Relationship Manager
Phalanx Access Limited
2012.01 - 2013.12
Trainee Assistant Site Manager
Portland Construction
2010.02 - 2010.09
Real Estate Officer
Leadmac Property & Development Limited
2010.01 - 2012.01
Trainee Assistant Site Manager
OAT Construction Limited
2008.11 - 2009.01
NOCN level 1 Award in Health and Safety in a Const - Construction
London Construction Academy
NOCN First Step into Basic Construction Skill - Construction
London Construction Academy
NOCN Environmental Awareness and Sustainability - Construction
London Construction Academy
NOCN First Step into Construction - Construction
London Construction Academy
NOCN Personal wellbeing in Construction - Construction
London Construction Academy
CSCS Health & Safety Environment (Green Card) UK - Construction
London Construction Academy
Bachelor of Science - Building
Obafemi Awolowo University
West African Secondry Certificate Examination - Senior Secondary School
Queen College