Ofure Ebeh
Milton Keynes,Buckinghamshire
Summary
Personable sales representative adept at uncovering customer needs and guiding purchase decisions. Increases revenue with strategic sales techniques. Answers questions to overcome objections and close sales. Astute team player dedicated to customer satisfaction and retention. Possesses superior communication skills coupled with strong problem-solving and conflict-resolution abilities. Offers dependable work ethic and commitment to quality service. Organised student eager to contribute value in customer-oriented environments. Manages high-volume workload with precise attention to detail and stringent time management. Commended for personable and tactful communication.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
Work history
Customer Service
Hilda Elli Resources Limited
Abuja, None
2017.02 - 2023.06
- Enthusiastically addressed and overcame work challenges.
- Trained staff in submitting work orders, identifying problems and improving workplace experiences.
- Gathered data, completed entry tasks and formatted information for use.
- Used [Software] regularly, including advanced tools.
- Communicated with partner staff and outside vendors to address issues.
- Arranged and reset different indoor spaces based on scheduled events.
- Kept databases secure and updated with well-organised data entry and retrieval.
- Coordinated and delivered quality support for diverse workplace needs.
Education
Bachelor of Science - Sociology
Ambrose Ali University
Edo 1997.01 - 2001.12
Master of Science - Business Administration
Nasarawa state university
Nigeria 2009.01 - 2011.12
Skills
Telephone Etiquette
Conflict resolution
Attention to detail
Strong verbal communication
Strong customer service orientation
Languages
English
Native
Timeline
Customer Service
Hilda Elli Resources Limited
2017.02 - 2023.06
Master of Science - Business Administration
Nasarawa state university
2009.01 - 2011.12
Bachelor of Science - Sociology
Ambrose Ali University
1997.01 - 2001.12