Odunayo Omotoso
Birtle,Durham
Summary
Committed professional with focus on support and care in social work sector. Capable of enhancing individual well-being by providing tailored support, utilising skills in active listening, empathy, and problem-solving. Offering improved service delivery and client satisfaction through personalised care plans and effective communication.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
Work History
Support worker
Super Achiever Limited(SAL)
Newcastle upon Tyne
06.2024 - Current
- Helped achieve patient independence through guided tasks and activities.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Assisted with mobility issues, enabling easier movement around the home.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
Support worker
Temlad Global Service
Akure, Ondo State
03.2020 - 09.2023
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Actively listened to client concerns thus creating a comforting environment.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Encouraged social integration by facilitating community involvement opportunities.
Office administrator
RAF WOLF
Ondo, Nigeria
03.2013 - 04.2020
- Completed data entry tasks accurately, ensuring error-free records were maintained.
- Ensured smooth functioning of the office with regular equipment checks.
- Facilitated training sessions for new hires ensuring quick familiarisation with office protocols.
- Resolved customer queries promptly for improved client satisfaction.
- Handled sensitive information discreetly, adhering strictly to confidentiality protocols at all times.
- Fostered a positive work environment with clear communication skills.
- Utilised Microsoft Excel to manage spreadsheets and deliver specialised reports on company metrics.
Education
NationalYouth ServicesCorp
Ekiti-State, Nigeria 01.2012 - 02.2013
Bachelor of Science - Economics
AdekunleAjasin University
Akungba, Ondo State 06.2005 - 11.2011
Skills
- Attention to detail
- Empathy
- Personal care
- Adaptability
- Interpersonal relationships
- Mental health support
- Communication skills
- Calm under pressure
- Team building
- Quality Assurance
Courses
MENTAL HEALTH CONDITIONS at Caredemy Skills for Care UK
References
References available upon request.
Timeline
Support worker
Super Achiever Limited(SAL)
06.2024 - Current
Support worker
Temlad Global Service
03.2020 - 09.2023
Office administrator
RAF WOLF
03.2013 - 04.2020
NationalYouth ServicesCorp
01.2012 - 02.2013
Bachelor of Science - Economics
AdekunleAjasin University
06.2005 - 11.2011
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