ODO OGBONNAYA ODO
HALIFAX,West Yorkshire
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Enthusiastic carer/suport with knowledge of resolving residents problems. Works to increase success through effective work strategies and residents service.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Work history
security/weighbridgeman
Leo group LTD
Halifax, West Yorkshire
01.2024 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Completed customer orders with speed and accuracy.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Healthcare and support worker
JUSTINTIME HEALTHCARE SERVICES
Bradford, West Yorkshire
01.2023 - 12.2023
- Assisted in maintaining a clean environment for improved client health.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Assured safety measures were met to prevent falls or accidents.
- Actively listened to client concerns thus creating a comforting environment.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Provided companionship during outings contributing to an active social life for clients.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
Hotel manager
CONFLUENCE MOTEL AND GARDENS LTD
lokoja, kogi state, nigeria
01.2010 - 06.2022
- Investigated negative reviews and took corrective action enhancing future guest experiences.
- Directed staff schedules and rosters, optimising workforce efficiency.
- Managed customer service interactions, addressing concerns and preserving positive experiences.
- Enforced health and safety procedures to prioritise staff and customer wellbeing.
- Recruited high-performing hospitality staff, onboarding with appropriate training.
- Assisted in marketing campaigns to increase hotel visibility.
- Organised successful corporate events with meticulous attention to detail.
- Developed comprehensive staff training programmes for improved efficiency.
- Conducted regular property inspections to maintain high standards of cleanliness and repair.
- Negotiated favourable contracts with vendors, reduced operational costs.
- Initiated loyalty rewards scheme, boosted repeat bookings.
- Prioritised guests' needs, elevated overall satisfaction levels.
- Responded promptly to customer complaints ensuring swift resolution and customer retention.
Education
Master of Arts - PEACE, CONFLICT AND DEVELOPMENT
University of Bradford
Bradford 09.2022 - 12.2024
POST GRADUATE DIPLOMA - PEACE AND CONFLICT STUDIES
FEDERAL UNIVERSITY, LOKOJA
LOKOJA, KOGI STATE NIGERIA 04.2018 - 06.2020
Higher National Diploma - BUSINESS ADMINISTRATION
KOGI STATE POLYTECHNIC
NIGERIA 01.2013 - 12.2014
Skills
- Public speaking
- Strategic planning
- Leadership
- Inventory management
- Quality Assurance
- Problem-solving
Accomplishments
many awards from the university of bradford based on trainings and extra activities participation.
Timeline
security/weighbridgeman
Leo group LTD
01.2024 - Current
Healthcare and support worker
JUSTINTIME HEALTHCARE SERVICES
01.2023 - 12.2023
Master of Arts - PEACE, CONFLICT AND DEVELOPMENT
University of Bradford
09.2022 - 12.2024
POST GRADUATE DIPLOMA - PEACE AND CONFLICT STUDIES
FEDERAL UNIVERSITY, LOKOJA
04.2018 - 06.2020
Higher National Diploma - BUSINESS ADMINISTRATION
KOGI STATE POLYTECHNIC
01.2013 - 12.2014
Hotel manager
CONFLUENCE MOTEL AND GARDENS LTD
01.2010 - 06.2022
Similar Profiles
VELMURUGAN KANDASAMY SHANMUGAMVELMURUGAN KANDASAMY SHANMUGAM
Boiler operator at Leo group LtdBoiler operator at Leo group Ltd
G. MAHESWARANG. MAHESWARAN
Country Manager, Nigeria at LEO Group Pump Co. Ltd.Country Manager, Nigeria at LEO Group Pump Co. Ltd.
Nunnapat TeerachaiyapatNunnapat Teerachaiyapat
Senior Project Manager at Leo International Design GroupSenior Project Manager at Leo International Design Group
Jordan AschroftJordan Aschroft
Wharehouse Operative at Saco LTDWharehouse Operative at Saco LTD
Dylan WilcockDylan Wilcock
Acting assistant bar manager at Linda GreenActing assistant bar manager at Linda Green