Odhran Sullivan
Belfast,Antrim
Summary
Brings over a year of customer service experience within dynamic, fast-paced industry environments incuding hospitality and aviation. Excellent interpersonal skills aiding positive professional relationships and customer satisfaction. Motivated and hardworking to improve service to customers.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
Work history
Summer Seasonal Operative (Airport Operations)
Belfast International Airport Limited
Belfast, Antrim
06.2023 - 08.2023
- Provided excellent customer service to passengers at the airport by dealing with queries and assisting in creating a positive and smooth passenger journey through the airport.
- Carried out portering duties and trolley management as well as litter picks and other adhoc duties assigned from time to time.
- Proven ability to work under my own initiative and be responsible for management of my own work tasks.
Conferance and Banqueting Waiter
The Merchant Hotel
Belfast, Antrim
09.2022 - 05.2023
- Processed cash and card payments promptly.
- Warmly greeted guests upon arrival to create welcoming atmosphere and provide a "five red star service".
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
Education
GCSEs - Travel & Tourism (A*) IT (B) RE (B) Business Studies (C*) English (C*) Maths (C*) History (C*)
Blessed Trinity College
Belfast 09.2021 - 06.2022
Skills
- Efficient multitasker
- Money handling
- Self-motivated
- Confident communicator
- Outstanding customer service
Timeline
Summer Seasonal Operative (Airport Operations)
Belfast International Airport Limited
06.2023 - 08.2023
Conferance and Banqueting Waiter
The Merchant Hotel
09.2022 - 05.2023
GCSEs - Travel & Tourism (A*) IT (B) RE (B) Business Studies (C*) English (C*) Maths (C*) History (C*)
Blessed Trinity College
09.2021 - 06.2022
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