Odete Pedro
London
Summary
I am an experienced professional committed to delivering exceptional service. I excel in both collaborative and independent settings, maintaining a strong focus and confidence in my work. My adaptability allows me to embrace new challenges, and I consistently seek opportunities to add value in diverse environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
JANITOR
ARBOUR SQUARE CAMPUS NEW CITY COLLEGE
London
11.2017 - 02.2026
- Maintain cleanliness and order in classrooms, hallways, toilets, and common areas across the college.
- Perform routine cleaning tasks such as sweeping, mopping, dusting, and waste disposal to ensure a safe and sanitary environment.
- Operate and maintain cleaning equipment (vacuum cleaners, floor buffers, etc.) and safely handle cleaning chemicals.
- Respond to maintenance requests and assist with basic repairs, such as light fixture replacements and minor plumbing issues.
- Ensure compliance with health and safety regulations, including proper storage and disposal of waste materials.
- Provide excellent customer service by addressing staff and student needs promptly and professionally.
CATERING ASSISTANT
LONDON BOROUGH OF NEWHAM
- Organised and set up the dining hall for children, creating an inviting atmosphere
- Efficiently washed dishes and maintained cleanliness in food preparation areas
- Ensured the kitchen and food areas were tidy and well-ordered
- Diligently adhered to health, hygiene, and safety regulations at all times
- Skill-fully prepared fresh salads and sandwiches to enhance meal offerings
WAITRESS
CHELSEA FOOTBALL CLUB
- Delivered exceptional customer service, enhancing the dining experience
- Efficiently processed and managed customer orders, ensuring accuracy and satisfaction
- Curated and maintained the restaurant's aesthetic to create an inviting ambiance
- Upheld rigorous hygiene standards to ensure a safe and welcoming environment for guests
SALES ASSISTANT
ATLANTIC
- Provided outstanding customer service, ensuring a positive shopping experience
- Effectively resolved customer complaints, enhancing client satisfaction
- Coordinated and managed stock deliveries to optimise inventory levels
- Conducted accurate stock counts to maintain efficient operations
- Organised and implemented sales markdowns to boost revenue
- Replenished merchandise and upheld store presentation standards
CLEANER SUPERVISOR
TK MAX
- Performed hands-on cleaning duties when needed, especially during peak times or when extra support is required.
- Maintain a high standard of hygiene throughout the store, contributing to a positive shopping experience for customers
- Supervised a team of cleaners, ensuring daily cleaning operations are carried out efficiently and to high standards across store areas including sales floors, restrooms, fitting rooms, and back-of-house spaces.
Education
Certificate of Higher Education - Elderly care and caring for the disabled
Alison
London01-2026
EDI level 2 certificate for working in the health sector -
MEDIPROSPECTS
01-2011
NVQ hairdressing level 1&2 - Health and saftey, English and IT
NEWHAM COLLEGE
London, newham01-2006
gcses equivalent -
ARBOUR SQUARE CAMPUS NEW CITY COLLEGE
Skills
- Strong communication skills
- Attention to detail
- Problem-solving
- Cash handling
- Transaction processing
- Customer-focused
- Adaptability
- Time management
- IT literate
- Health and safety protocols
- Kitchen experience
Certification
- EDI level 2 certificate for working in the health sector, Mediprospects, 2011-01-01
- Food and Hygiene Level 2 Generic Admin Course, Reed in Partnership
Languages
English
Proficient
C2
Portuguese
Proficient
C2
Timeline
JANITOR
ARBOUR SQUARE CAMPUS NEW CITY COLLEGE
11.2017 - 02.2026
CATERING ASSISTANT
LONDON BOROUGH OF NEWHAM
WAITRESS
CHELSEA FOOTBALL CLUB
SALES ASSISTANT
ATLANTIC
CLEANER SUPERVISOR
TK MAX
Certificate of Higher Education - Elderly care and caring for the disabled
Alison
EDI level 2 certificate for working in the health sector -
MEDIPROSPECTS
NVQ hairdressing level 1&2 - Health and saftey, English and IT
NEWHAM COLLEGE
gcses equivalent -
ARBOUR SQUARE CAMPUS NEW CITY COLLEGE