ODAY AL HASHIMI

• Managed daily operations by overseeing financials, key performance indicators and employee performance.
• Designed business strategies to obtain short and long-term goals for company.
• Formulated business plans to increase growth and minimise cost for company.
• Managed business operations, financial performance and investments of company.
• Implemented company policies and legal guidelines.
• Supervised and developed high-achieving staff, providing orientation, training, support and direction.
• Initiated and oversaw innovative marketing campaigns, enhancing brand visibility.
• Championed customer-centric approach, enhancing overall service delivery and satisfaction.
• Spearheaded strategic planning initiatives, aligning organisational objectives with long-term goals.
• Established and monitored key performance indicators, gauging organisational success.
• Directed cross-functional teams, fostering collaboration and achieving project milestones.
• Led negotiations with vendors and suppliers, securing favourable terms.
• Provided strategic insights for informed decision-making to board of directors.
• Built key stakeholder relationships to facilitate business growth.
• Evaluated market trends and competitor activities, informing strategic decision-making.
• Developed financial strategies to maximise budget allocations and ROI.

• Resolved internal staff conflicts to mutual benefits of all parties involved.
• Scheduled regular team meetings to discuss business updates, issues and recommendations.
• Implemented effective customer service procedures to encourage positive feedback.
• Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
• Managed high-performing teams to deliver quality customer service and stable profits.
• Empowered staff members to contribute to continuous improvement, quality and growth of company.
• Set policies and processes outlining expectations on employee behaviour at every level.
• Built and maintained loyal, long-term customer relationships through effective account management.
• Negotiated with vendors and service providers to control corporate expenditures.
• Identified and implemented improvements to address and resolve office workflow inefficiencies.
• Generated business, cost and employee reports to management.
• Monitored inventory needs and worked with procurement team to facilitate supply chain operations.
• Assisted with employee relations issues, using emotional intelligence and diplomatic communication to resolve grievances.
• Developed and implemented budgetary and resource allocation plans.

• Assigned mentors to increase expertise and behaviours according to employee aims.
• Planned team development according to current skillsets and potential growth areas.
• Implemented initiatives focused on self-development and growth for improved employee drive.
• Developed managers to improve their abilities to coach and mentor their reports.
• Maximised talent growth and movement to achieve employee and company goals.
• Managed staff appraisals, recognising strengths and identifying areas for growth.
• Oversaw product and operations strategy, highlighting development opportunities that support goals.
• Led planning and development teams in achieving key business objectives.
• Balanced employee and business needs to deliver mutually-beneficial development schemes.
• Designed strategy to win new business and maximise selling opportunities among existing clients, achieving lucrative results.
• Influenced key decision-making and established trust with stakeholders.
• Generated leads to bring in new client revenue and improve bottom-line profitability.
• Identified opportunities to drive business growth, diversification and expansion.
• Reported to senior leadership on latest research on market insights, industry trends and expansion opportunities.
• Designed strategies to contribute and enhance seamless workflows across different teams and departments.

• Delivered on projects' key objectives with agreed budgets, timelines and standards.
• Identified and managed budget, timescale and scope changes, recommending actions and improvements to meet project goals.
• Used project management tools and techniques for positive, successful outcomes.
• Built and nurtured professional relationships with wide range of stakeholders.
• Developed and maintained project timescales, providing contingency planning to support timely completion.
• Managed scope content, informing stakeholders of project scope and change implications.
• Notified finance and billing teams of milestone completions to support accurate and timely client invoicing.
• Assured project documentation followed internal quality standards.
• Acted as single point of contact for stakeholders.
• Managed workforce planning, compiling information for informed decision-making.
• Led meetings with both client and internal teams to facilitate and drive project completion and provide status updates.
• Prepared and managed project plans from end to end, meeting required milestones.
• Led technical delivery teams to deliver high-quality solutions within agreed timescales.
• Evaluated project risks and feasibility, identifying issues and proactively implementing proposed solutions.

I completed my PM course in March 2004 and That helped me a lot in my new job as a Junior project manger in Online Exhibition in 2024.