A hard working, highly organized and detail-oriented professional with extensive administrative experience in a school environment, demonstrating a versatile skill set that is readily adaptable to diverse industries and roles.
Overview
26
26
years of professional experience
20
20
years of post-secondary education
Work History
Events Coordinator and Reprographics Manager
Alderley Edge School for Girls
Alderley Edge, Cheshire East
04.2023 - 10.2024
Worked at Alderley Edge School for Girls (AESG) between August 2016 and October 2024
Coordinated, facilitated, and managed all school events and the event booking system, overseeing an end-to-end process. Events included School Prize Giving, Open Evenings, Teacher Conferences, visiting speakers, PFA events, and more.
Created, planned, managed, and regularly updated the Whole School Calendar and Room Booking Calendars.
Collaborated with the School Nurse to coordinate and facilitate immunisation programs at AESG.
Organised the annual individual student and whole-school photography sessions.
Managed the School's Reprographics functions, including stock maintenance, repair coordination, staff training, and overseeing bulk printing operations.
Purchase Ledger Clerk and Transport Coordinator
Alderley Edge School for Girls
Alderley Edge, Cheshire East
09.2020 - 04.2023
Managed the Purchase Ledger for AESG, processing all incoming invoices from suppliers and addressing any related communications. Ensured all invoices received proper authorisation prior to payment.
Prepared, printed, and distributed the monthly cheque run, as well as handling ad hoc payments as required. Oversaw the installation of a new Purchase Ledger system, enabling payments via BACs instead of cheques. Updated supplier BACs details and payment terms with accuracy and efficiency.
Filed invoices in compliance with audit regulations.
Oversaw purchasing for Teaching and Support Departments, including organising and distributing departmental stationery orders for the upcoming academic year. Maintained and monitored the Administrative Stationery cupboard
Tracked all school subscriptions.
Coordinated staff bookings for courses, conferences, travel, and accommodations, as well as arrangements for school trips both within the UK and internationally.
Managed all School Transportation Services and oversaw the maintenance and coordination of three school minibuses and the scheduling of four minibus drivers.
Maintained records for staff MIDAS training, annual Driver Declaration, and Authorisation Forms.
Implemented a new online transport booking system and SharePoint calendar to streamline minibus management.
Staff Secretary/Administrator
Alderley Edge School for Girls
Alderley Edge, Cheshire East
08.2016 - 09.2020
Provided comprehensive administrative support for AESG, handling a wide range of tasks including general and parental correspondence (physical and electronic), trip administration, transport bookings, pupil report corrections, production and distribution, and the creation of Weekly Sheets and Termly Enrichment Timetables and any other tasks as required by leadership and teaching staff.
Performed routine administrative duties such as printing, photocopying, laminating, franking, mail distribution.
Maintained and updated the school’s MIS system with accurate information, including student records, mailing lists, and trip lists. Produced various reports, trip booklets, address labels, and other documentation as needed.
Served as the primary backup for registrations and reception coverage.
Account Specialist/Exams Officer Support
Pearson Edexcel
Manchester, Manchester
01.2011 - 08.2016
Provided comprehensive support to Exam Officers and School Administrators managing Edexcel qualifications, including GCSEs, GCEs, BTECs, and Functional Skills.
Acted as the primary contact for over 200 educational establishments (schools, colleges, PRUs, and tuition centres) while also addressing inquiries from educational institutions nationwide.
Regularly participated in Exam Officer Support meetings across the London and North West regions, delivering updates on key qualification information and addressing queries and concerns.
Conducted webinars on various aspects of Edexcel qualifications, offering tailored guidance and assistance to Exam Officers.
Call and Problem Manager
IBM UK Ltd
Sale, Trafford
08.1999 - 06.2008
First Line Call and Problem Manager on various IBM Helpdesks
Due to my knowledge of certain contracts, was asked to take on an additional role of Severity 1 Coordinator.
I transitioned from the role to assume full-time responsibilities as the primary caregiver for my elderly mother.