Odaine Clark
London
Summary
A dedicated Brand Ambassador with a strong foundation in professionalism and customer service, complemented by initiative taking and clear communication skills. Demonstrates decision-making confidence and logical thinking, with a keen understanding of KPIs and financial literacy. Committed to seeking information to drive informed decisions, aiming to utilise these competencies in a working environment.
Overview
1
1
year of professional experience
8
8
years of post-secondary education
Work history
Brand ambassador
IBA Global
London
2024.12 - 2026.05
- Provided professional, efficient face-to-face service to strengthen customer loyalty.
- Approached customers confidently using friendly, outgoing, positive personality.
- Delivered customer service with positive attitude for lasting impressions.
- Shared updated product knowledge with enthusiasm and accuracy to customers.
- Trained new brand ambassadors to enhance team effectiveness and customer engagement.
- Engaged in networking events to cultivate professional relationships and drive brand awareness.
- Handled objections during negotiations to close successful sales.
- Communicated clearly to earn trust from potential customers promptly.
- Applied key information for sales, recruitment and coaching guidance.
- Tracked KPIs and documented customer quality, recruitment and personal LOAS to inform strategic decisions.
- Met personal and team sales targets.
- Followed cycle of development by learning and applying stages.
Education
A-Levels -
Mossbourne Community Academy
London 2020.09 - 2022.06
A-Levels - Product Design
MCA
London 2020.09 - 2022.06
GCSEs -
Mossbourne Community Academy
London 2015.09 - 2020.06
Skills
Brand promotion
Brand strategy
Market analysis
Understanding KPIs
Decision-Making confidence
Clear communication
Information seeking
Logical thinking
Initiative taking
Customer service
Accomplishments
- Architectural program in the past which required the group to create a sound studio for the BBC near the Olympic Park.
- Advanced to team leader in business development program
- Invited to networking event in Nice for upskilling
Affiliations
- Travelling
- Gaming
- Religion
- Sports
Timeline
Brand ambassador
IBA Global
2024.12 - 2026.05
A-Levels -
Mossbourne Community Academy
2020.09 - 2022.06
A-Levels - Product Design
MCA
2020.09 - 2022.06
GCSEs -
Mossbourne Community Academy
2015.09 - 2020.06