Experienced business manager with over 11 years antecedence of working in the pharmaceuticals sales industry. Skilled in healthcare sales and marketing operations with a focus on ethical and Over the Counter (OTC's) pharmaceutics and consumables. Developing and implementing successful marketing strategies and a working knowledge of qualitative and quantitative market research and business analytics with demonstrable experience leading a team of sales professionals. A digital marketer, a data analyst with a Master's degree in Public Health (Epidemiology) from University of Lagos (Nigeria) and a professional certification from Chartered Institute of Marketing (CIM), United Kingdom. Ready to offer excellent sales and marketing expertise in a dynamic new position.
Overview
12
12
years of professional experience
8
8
years of post-secondary education
Work History
Production Operative
JCB- Power System
Derby, Derbyshire
01.2023 - Current
Worked closely with production leads to ensure effective, efficient manufacturing and distribution processes.
Independently operated production line equipment.
Ensured full compliance with health and safety regulations, including appropriate use and disposal of hazardous substances.
Monitored production equipment, notifying maintenance team of faults or inefficiencies.
Used production line equipment such as air power tools, torque drivers and automated punch machines.
Quality checked components to ensure smooth, compliant manufacturing and assembly processes.
Associate
Amazon - Fulfillment Centre
Manchester, Manchester
10.2022 - 12.2022
Involved in the processing of orders, meeting all daily outbound targets.
Facilitated the packaging of daily product orders for same day delivery.
Complied with internal and industry regulations.
Gained understanding of best practice and policies by attending training.
Completed designated tasks with professionalism, commitment and attention to detail.
Tackled challenges creatively with can-do mindset, resolving issues independently or escalating appropriately.
Fulfilled ad-hoc requests, going extra mile to achieve customer satisfaction.
Marketing Coordinator
Micro Nova Pharmaceutical Ind. Ltd (Micro Labs Limited)
Lagos, Nigeria
01.2019 - 09.2022
Planned and executed successful medical outreaches, exhibitions and conferences from ideation to execution with returns on investments
Developed monthly data analytic tools, visualization and actionable reporting dashboards for top management, using Microsoft Power BI and Excel
Ensured the daily implementation and compliance of sales team to the use of a digital software reporting tool which enhanced sales force productivity by 90%
Promptly followed-up with external agencies in meeting deadlines for delivering marketing promotional materials
Designed and implemented an e-commerce platform for customers order request and tracking of orders, thereby improving distribution turnaround time.
Planned and executed internal and external launch events.
Created innovative social media posts and schedules to drive engagement.
Created professional business correspondence, spreadsheets and presentations.
Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.
Developed marketing plans to support department strategies.
Produced analytics reports to evaluate campaign performance and customer engagement.
Worked collaboratively with vendors to complete projects according to schedule and specifications.
Conducted market research to refine digital advertising campaigns.
Maintained complete database of all files, contacts and project materials.
Created engaging marketing materials, driving campaign and brand awareness.
Trained high-performing marketing and sales teams.
Managed marketing budgets with data and results-driven decision making.
Medical Supervisor
Micro Nova Pharmaceuticals Industries Limited
Lagos, Nigeria
02.2014 - 12.2018
Promoted sales by enhancing brand awareness, building clients' relationships through well organized and impactful clinical medical educations and available digital platforms with resultant 80% achievement in customers' retention and 30% increase in turnover
Improved sales training by incorporating role-playing sessions, boosting conversion rates by 90%.
Facilitated sales performance tracking, maintaining accurate account and territory records in the company's sales software application (SENRI).
Developed e-learning solutions to improve staff product knowledge, resulting in 80% increase in customer satisfaction levels.
Supported strategic decision-making by providing daily analysis of order, cost and sales data via the company's software application.
Resolved customer complaints and account queries with 100% positive outcome.
Maximized sales opportunities by developing and managing pipelines of new opportunities, using SENRI software application records.
Monitored and evaluated teams, identifying and targeting opportunities for improvement.
Tracked KPIs to drive profitability and target delivery.
Medical Delegate
Micro Nova Pharmaceuticals Industries Limited
Lagos, Nigeria
12.2010 - 01.2014
Scheduled appointments with medical professionals to sell specific products.
Increased profit by 60% through effective salesmanship of company's top brand (PLAGERINE).
Developed key opinion leaders, including Consultants, GPs, Midwives, Nurses and Interns to promote company's products, generating extra 40% in additional revenue when compared to my annual target.
Built excellent professional relationships with key clients in community and acute settings for continued growth in product portfolio sales.
Offered clinical meetings to key clients for increased education and awareness of brands and consequential brand growth.
Maintained up to date knowledge on pharmaceutical and heath care market, constantly monitoring market conditions for changes that may impact sales results.
Increased market share from 30% to 60% in highly competitive care territories across Lagos Island environs and the open-drug Market.
Education
Diploma - Professional Marketing
Chartered Institute of Marketing
Berkshire, United Kingdom
01.2018 - 03.2019
M.Sc. - Public Health (Epidemiology)
University of Lagos
Nigeria
06.2011 - 05.2014
B.Sc - Parasitology and Entomology
Nnamdi Azikiwe University
Nigeria
09.2004 - 06.2008
Skills
Digital marketing
Client relations
Sales strategies
Administrative support
Team leadership and supervision
Team player and good organization
Selling and negotiation skill
Event planning
Proficiency in data analysis and visualization using Power BI tool
Performance analysis
Employee training and development
Marketing and advertising
Languages
English
Fluent
Timeline
Production Operative
JCB- Power System
01.2023 - Current
Associate
Amazon - Fulfillment Centre
10.2022 - 12.2022
Marketing Coordinator
Micro Nova Pharmaceutical Ind. Ltd (Micro Labs Limited)
Parts Sales Specialist ( Amaron Batteries, Gens ) at Advanced Power Systems Co. Aps-JcbParts Sales Specialist ( Amaron Batteries, Gens ) at Advanced Power Systems Co. Aps-Jcb