Obinna Hansel Jnr Mbazi
Leicester,LCE
Summary
Sales specialist with a proven track record of driving revenue growth and exceeding sales targets. Skilled in building strong client relationships, identifying opportunities, and delivering tailored solutions. Exceptional communication, negotiation, and problem-solving abilities, with a passion for delivering outstanding customer service.
Overview
2
2
years of professional experience
Work History
Sales Specialist
Glen Callum Associates Ltd
Stourbridge, West Midlands United Kingdom
02.2023 - 09.2024
- Developed and implemented sales strategies to increase customer base.
- Conducted market research to identify target markets and develop pricing strategies.
- Maintained accurate records of customer interactions and transactions.
- Resolved customer complaints in a timely manner.
- Monitored trends in the industry to stay informed about competitive landscape.
Customer Care Representative
AT Management
Leicester , Leicestershire
11.2023 - 05.2024
- Answered customer inquiries over the phone and via email.
- Resolved customer complaints promptly and professionally.
- Built sustainable relationships of trust through open communication with customers.
- Assisted customers in navigating through website features and functions to locate desired information or products.
- Interacted with customers to provide and process information in response to inquiries, concerns and requests about services and products.
Education
Bachelor of Science - CyberSecurity
De Montfort University
Leicester06-2027
Skills
- Client Relations
- Inquiry Handling
- Building Rapport
- Call Center Operations
- Team Collaboration
- Cold-calling
- Technical Support
Languages
English
First Language
Spanish
Beginner (A1)
A1
Timeline
Customer Care Representative
AT Management
11.2023 - 05.2024
Sales Specialist
Glen Callum Associates Ltd
02.2023 - 09.2024
Bachelor of Science - CyberSecurity
De Montfort University
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