Summary
Overview
Work history
Education
Skills
Certification
Languages
References
Timeline
Generic

OBIANUJU JENNIFER IWUNZE

Sittingbourne,Kent

Summary

Qualified carer with over 3 years of experience in Domiciliary and Home-Based Care, including roles in hospice and residential settings. Skilled in providing person-centred support and maintaining high standards of patient care. Committed to continuous professional development and delivering compassionate, empathetic care to improve client wellbeing.



Overview

11
11
years of professional experience
6
6
years of post-secondary education
1
1
Certification

Work history

Healthcare/ Support worker

Hamilton Cross
Ashford, Kent
10.2022 - Current

● To support with personal care as detailed in the care and support plan, using a person-centered approach and in the least intrusive way, which could include:

● To assist with getting up in the morning and going to bed at night.

● To assist with washing, bathing, and showering.

● To assist with dressing and undressing.

● To assist with looking after their skin, teeth, hair, and nails.

● To assist with toileting, continence management and personal hygiene.

● To assist with their medication at the agreed level of support and as detailed in their medication care needs assessment.

● To prepare food and drink, being aware of people’s choice, likes/dislikes, nutritional needs, and cultural requirements.

● To provide light general household duties, including housework and laundry, as detailed in the care plan. Provided personalized care and support to vulnerable individuals, helping them retain maximum independence.

●Collaborated with healthcare teams to monitor clients wellbeing and adapt care plans as necessary.

● Adapted to service users' needs and requests to maintain personalized care.
●Submitted reports to manager regarding status of client.
●Maintained optimal safety standards throughout client home and care environments, prioritizing risk-reduction, health and hygiene.
●Kept patient environments clean and neat following optimum hygiene standards.
●Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
●Prepared healthy meals with additional mealtime planning, feeding and support.
●Delivered high-quality care to clients with disabilities, achieving care plan objectives.
●Optimized patient satisfaction through compassionate, considered care and communication.
●Thoroughly sterilized and sanitized clinical equipment and accessories.
●Built caring, supportive relationships with residents, enhancing daily life through personalized care.
●Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
●Ensured patients took all medications as prescribed by their doctor, recording details of timings and side effects.

●Actively developed professional healthcare competencies through regular training.
●Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
●Worked professionally with caregiving teams and hospital departments to maintain continuity of care.
●Prioritized patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
●Built patient confidence through physical exercise, promoting positive lifestyle changes and improved wellbeing.
●Minimized care continuity issues by keeping thorough, accurate records.
●Assisted with medicine and stock counting.
●Worked closely with nurses to maintain optimum levels of
communication.
●Maximized patient comfort by accurately assessing pain levels and administering pain-relieving medication.
●Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
●Massaged patient tissue and delivered other non-pharmacological pain relief.
●Accompanied client to medical or dental appointments, grocery and errands.
●Maintained confidentiality and compliance standards for optimized patient care.
●Supported service user engagement in socialization activities, promoting independence and positive wellbeing.
●Monitored client health conditions and reported immediate issues to manager.
●Monitored patients' conditions closely and escalated concerns to senior staff.
●Safely and securely transported patients using hoists

and wheelchairs.
●Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
●Assisted with rehabilitative care following treatment plans established by health professionals.
●Escorted residents to and from social and leisure activities for improved physical and mental wellbeing.
●Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
●Maintained high levels of client satisfaction by providing tailored, personalized care that consistently met individual needs.
●Provided high-quality person-centred support and received consistently positive patient feedback.
●Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
●Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
●Observed patient condition and behavior closely, reporting changes or concerns promptly.
●Safely escorted patients to and from medical appointments and hospital visits.
●Completed documentation of care, hospital actions and patient activities for up-to-date client records.
●Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
●Recorded clinical observations in electronic health record and reported observed changes to senior clinical staff.
● Provided attentive first-hand care, comfort and safety to patients.
●Participated in personal development initiatives to enhance service delivery and patient care.
● Successfully delivered on tasks within tight deadlines.
●Cleaned work areas and equipment to maintain faultless hygiene standards.
●Prevented cross-contamination by sanitizing utensils and surface.

●Practiced infection control standards to maintain patient health and safety.

●Provided companionship and emotional support to distressed or lonely residents.

●Collaborated effectively with healthcare professionals to provide comprehensive care for patients.

●Worked closely with multidisciplinary team to deliver holistic care.

●Attended mandatory training courses on regular basis to keep skills updated.

●Assisted medical staff with routine clinical procedures, enhancing efficiency.

●Monitored vital signs of patients under supervision of registered nurse, ensuring well-being.

●Helped elderly residents with basic living skills such as dressing and feeding themselves.

●Provided emotional support for patients and their families during difficult times.

●Communicated sensitively with patients whilst respecting privacy and dignity at all times.

●Documented patient observations accurately for healthcare team's reference.

●Ensured timely delivery of meals and refreshments, maintaining hydration levels of patients.

●Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.

●Assisted in all aspects of personal care, retaining comfort and dignity.

●Maintained strict confidentiality of information regarding patients.

●Provided hygiene care to patients, ensuring skin integrity and accurately observing, recording and reporting on changes to minimize damage.

●Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.

●Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.

●Maintained confidentiality and compliance standards for optimized patient care.

●Optimized patient satisfaction through compassionate, considered care and communication.

●Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.

●Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.

●Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.

●Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for the residents.

●Encouraged independence among patients whilst assisting them with tasks.

●Respected privacy and dignity of each resident during provision of care services.

●Worked closely under supervision from registered nurses contributing to efficient workflow within the facility.

●Monitored vital signs of patients for early detection of health complications.

●Responded promptly to emergency situations, ensuring safety of all residents.

●Collaborated with healthcare team for effective patient care delivery.

●Partnered with supervisors and social services team to help coordinate quality care.

●Provided tailored support to family members through particularly difficult periods.

●Assisted clients with adapting to life changes due to bodily or brain injuries.

●Read aloud to clients, offering mental stimulation and social companionship.

●Coordinated clients appointments with healthcare professionals in support of ongoing treatment objectives.

●Ran personal errands for clients and transported individuals to social gatherings.

●Nurtured trusted rapport with clients, family members, and healthcare professionals.

●Supported clients and families through difficult emotional times with sound medical advice and caring personal assistance.

●Helped clients to carry out instructions recommended by health professionals.

●Answered questions from clients, family members, and other carers.

●Planned client meal plans, shopped for ingredients and cooked meals.

●Fed clients with severe limitations and assisted more mobile clients with self-feeding.

●Followed client treatment plans for exercises, medications and wound care.

●Involved clients in decision-making to promote independence.

●Accompanied clients to important appointments.

●Adapted care activities in response to clients' mood, energy levels, and preferences.

Care Assistant

Krystal Solutions Limited
Sittingbourne, Kent
10.2022 - Current

● Domiciliary Care/Home Based Care.

● To support with personal care as detailed in the care and support plan, using a person-centered approach and in the least intrusive way, which could include:

● To assist with getting up in the morning and going to bed at night.

● To assist with washing, bathing, and showering.

● To assist with dressing and undressing.

● To assist with looking after their skin, teeth, hair, and nails.

● To assist with toileting, continence management and personal hygiene.
●Successfully positioned, lifted and moved service user from bed into wheelchairs, applying safe handling techniques.
● Prioritized welfare, providing comfort, reassurance and support to reduce anxiety and distress.
● Observed service users condition and behavior closely, reporting changes or concerns promptly.
● Provide high-quality person-centred support and received
consistently positive service users feedback.
● Adapted to service users' needs and requests to maintain personalized care.
● Maintained secure service users environments, enforcing safe systems and practices in line with safeguarding requirements.
● Assembled and dismantled equipment required by healthcare professionals.
● Organized activities and exercises to promote physical and mental wellbeing.
● Delivered high-quality care to service user with disabilities, achieving care plan objectives.
● Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
● Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.

● Completed care plan documentation to chart progress and improve client's health outcomes.
● Carried out initial risk and requirement assessments, enabling development of bespoke care packages.
● Assist with medication administration.
● Ensured medications were taken as prescribed by their doctor, recording details of timings and side effects.
● Worked professionally with other care team and district nurses to maintain continuity of care.
● Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
● Collaborated with additional care providers to ensure seamless patient support.
● Charted daily observations, mobility activity and eating percentages to aid continued client assessment.
● Maximized patient comfort by accurately assessing pain levels and administering pain-relieving medication.
● Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
● Worked with compassion and empathy, prioritizing wellbeing and dignity for optimal patient comfort.
● Assisted in all aspects of personal care, retaining comfort and dignity.
● Prepared healthy meals with additional mealtime planning, feeding and support.
● Provided attentive first-hand care, comfort and safety to patients.
● Promptly addressed and resolved performance concerns to maintain safe, effective care provisions.
● Encouraged participation in social activities, promoting positive socialization and community inclusion.
● Positioned, lifted and transported patients with limited mobility.
● Assisted clinical staff with wound care and health assessments, enhancing care continuity between support teams.
● Maintained confidentiality and compliance standards for optimized patient care.
● Improved patients' quality of living, engaging in fulfilling and meaningful activities to encourage community access.
● Prepared nutritionally-balanced meals and assisted with feeding to guarantee wellbeing of individuals under care.
● Performed household tasks such as cleaning, vacuuming and cooking. enhancing care continuity between support teams.

● Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.

● Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.

● Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.

● Responded promptly to emergency situations, ensuring safety of all residents.

Support worker

Langley House Trust
Sittingbourne, Kent
10.2022 - 09.2025

●Provide support for people to access the community where this is part of the care and support plan.

● To support people with personal care as detailed in the care and support plan, using a person-centered approach and in the least intrusive way, which could include:

● To assist people with getting up in the morning and going to bed at night.

● To assist with washing, bathing, and showering.

● To assist with dressing and undressing.

● To assist people with looking after their skin, teeth, hair, and nails.

● To assist with toileting, continence management and personal hygiene.

● To assist people with their medication at the agreed level of support and as detailed in their medication care needs assessment.

● To prepare food and drink, being aware of people’s choice, likes/dislikes, nutritional needs, and cultural requirements.

● To provide light general household duties, including housework and laundry, as detailed in the care plan.

● To use personal protective equipment as outlined in the Trust’s guidance.

● To use manual handling equipment safely and correctly.

● Keep good records, communicate effectively, and share information as appropriate whilst maintaining confidentiality and data protection requirements in line with the company’s policies.

● Understand each person’s preferred method of communication, demonstrate active listening and always encourage their communication, for example through words, pictures, signing, technology, or behavior.

● Where people do not have the capacity to make some decisions in their life, support is offered, guidance and advice that is in their best interest and the relevant processes under the Mental Capacity Act are followed.

● To support people to maintain important relationships and their social networks.

● Be an effective team member, demonstrate flexibility and resourcefulness, and cooperate with colleagues and other people in the best interest of people being supported.

● Work within the company’s policies and procedures.

● Comply with all aspects of statutory and local regulations in respect of Health, Safety, and the Environment.

● Provided induction and ongoing training and support to new staff members joining the department.

●Completed housekeeping tasks resulting in a clean, safe home environment.

●Supported daily living skills training which increased client self-sufficiency.

●Contributed feedback on patient progress leading to adjustments in personalised care plans.

●Participated in regular team meetings, enhancing quality of care provided.

●Implemented care plans set out by healthcare professionals leading to improved patient well-being.

●Led group activity programmes to support independence and encourage community inclusion.

●Actively listened to client concerns thus creating a comforting environment.

●Assured safety measures were met to prevent falls or accidents.

●Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.

●Encouraged social integration by facilitating community involvement opportunities.

●Promoted physical activity through assistance with exercises improving overall health condition of the client.

●Assisted in maintaining a clean environment for improved client health.

●Assisted with mobility issues enabling easier movement around the home.

●Provided companionship during outings contributing to an active social life for clients.

●Enhanced wellbeing of patients by providing emotional support and companionship.

●Maintained detailed records of patient behaviour changes for healthcare team reference.

●Used excellent communication and interpersonal skills to engage and interact with individuals in need.

●Built strong patient relationships through compassionate care and friendly rapport building.

●Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.

●Actively listened to client concerns thus creating a comforting environment.

Senior Associate- Administration

APIN Public Health Initiatives
Rayfield, Jos, Jos
03.2018 - 09.2022

●Handled high level correspondence.

● Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures, recommend within departmental policy, appropriate service, and staffing levels.

● Plan, direct, coordinate and review the work plan for the week and assign project vehicles to staff members.

● Perform various purchasing functions, review, and prepare bid packages for equipment or supplies and oversee the approval of all departmental purchase orders.

● Oversee and participate in training and production of certificates for participants.

● Mentoring junior team members and ensuring the office runs efficiently and in compliance with policies and procedures.

● Plan and organize meetings, events, and travel arrangements.

● Take meeting minutes and maintain records.

●Managed client relationships, thus improving overall customer satisfaction levels.

●Analyzed financial data for informed budget planning.

●Implemented quality control measures, thereby increasing product reliability and customer trust levels.

●Prepared comprehensive reports to support decision-making process.

Community Outreach Coordinator

ACHA Memorial Foundation
FCT, Abuja, Abuja Nigeria
01.2015 - 02.2018

●Worked with FCT Secondary Education Board to carry out Breast Cancer Awareness Campaign in all the secondary schools in FCT, Abuja.

● Support the stroke disease awareness project, Masterstroke organized by ACHA Memorial Foundation.

● Create an annual outreach plan and develop plans to recruit, train and utilize volunteers.

●Managed a team of volunteers, ensured smooth running of all outreach initiatives.

●Conducted neighborhood meetings, encouraged resident participation in decision-making processes.

●Enhanced cultural competency within the organization with diversity and inclusion initiatives.

●Advocated for underserved populations to promote social justice and equality.

Education

NVQ Level 3 - ADULT CARE

FREIVAN SUPPORT SERVICES LTD
BARKING, ENGLANG
01.2025 - 08.2025

PGD- PUBLIC ADMINISTRATION - PUBLIC ADMINISTRATION

UNIVERSITY OF ADEKUNLE AJASIN UNIVERSITY, AKUNGBA, ONDO STAT
AKURE, ONDO STATE, NIGERIA
01.2020 - 04.2021

B.A ENGLISH LITERATURE - ENGLISH AND LITERARY STUDIES

UNIVERSITY OF ABUJA
GWAGWALADA, ABUJA, NIGERIA
04.2007 - 09.2011

Skills

Solution- focused techniques
Team building
Problem-solving
Communication skills
Customer-focused
Time management
Knowledge of Nourish App
Knowledge of Nursebuddy App
Knowledge of Care 20:20 App
Medication qualified
Complex Care qualified
Home Based Care qualified
Care Home qualified
Hospice qualified

Personal care plan execution

Dementia care expertise

Responsive listening

Patient safety training

Mobility assistance proficiency

Certification

Food Safety Certificate
• Lone Working Certificate
• Health & Safety Responsibilities Certificate
• Manual Handling Certificate
• Health & Safety Certificate
• Driving for Business Certificate
• Time Management Certificate
• Equality, Diversity & Inclusion Certificate
• Fire Safety Certificate
• First Aid Certificate
• Infection Prevention & Control Certificate
• Working in a Person Centred Way Certificate
• Mental Health, Dementia & Learning Disability Certificate
• Safeguarding Adult Certificate
• Fluids & Nutrition Certificate
• Work Equipment Certificate
• Managing Stress at Work for Employees Certificate
• Safeguarding of Vulnerable Adults Certificate
• Role of the Care Worker Certificate
• Moving & Handling Assessment Certificate
• Health & Safety Certificate
• Dementia Care Certificate
• COVID-19 Certificate
• Practical Skills Certificate

•Communicating Effectively Certificate
• Autism Certificate
• Conflict Resolution Certificate
• Customer Service Certificate
• Driver Awareness Certificate
• Equality, Diversity & Inclusion Certificate
• Fire Awareness Certificate
• First Aid Appointed Person Certificate
• Health and Safety Essentials Certificate
• Lone Worker Safety Certificate
• Manual Handling Certificate
• Mental Health Awareness Certificate
• Modern Slavery Certificate
• Safeguarding Adults Level 2
• Safeguarding Children Level 2
• Food Safety Certificate
• Working in a person centred way Certificate
• Safeguarding Vulnerable Adults Certificate

Languages

English
Fluent

References

References available upon request.

Timeline

NVQ Level 3 - ADULT CARE

FREIVAN SUPPORT SERVICES LTD
01.2025 - 08.2025

Healthcare/ Support worker

Hamilton Cross
10.2022 - Current

Care Assistant

Krystal Solutions Limited
10.2022 - Current

Support worker

Langley House Trust
10.2022 - 09.2025

PGD- PUBLIC ADMINISTRATION - PUBLIC ADMINISTRATION

UNIVERSITY OF ADEKUNLE AJASIN UNIVERSITY, AKUNGBA, ONDO STAT
01.2020 - 04.2021

Senior Associate- Administration

APIN Public Health Initiatives
03.2018 - 09.2022

Community Outreach Coordinator

ACHA Memorial Foundation
01.2015 - 02.2018

B.A ENGLISH LITERATURE - ENGLISH AND LITERARY STUDIES

UNIVERSITY OF ABUJA
04.2007 - 09.2011
OBIANUJU JENNIFER IWUNZE