Obianuju Ekwegh
Ashford,Kent
Summary
Highly motivated, proactive, well-seasoned and resourceful professional with extensive experience in supporting transformation and technology projects through best practice. Offering strong foundation in communication, problem-solving, and adaptability. An adaptable and reliable professional with robust foundation in problem-solving, communication skills, and can seamlessly transfer technical knowledge and analytical abilities to new challenges.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Financial Support Specialist
HSBC UK
Birmingham
11.2020 - 02.2025
- Sharing best practice with team members, by designing and delivering skill builder sessions using PowerPoint
- Reviewing, updating, and uploading project documents on SharePoint
- Completing, updating, reviewing, and distributing meeting minutes in an accurate and timely manner
- Consistently educate and coach colleagues on how to access and use the AI coaching tool and SharePoint
- Tracking metrics with Sharepoint and modelling data for staff
- Working closely with senior management in providing training to team members
- Collaborating effectively with cross-functional teams for successful project completion
PMO Analyst
Translayte
London
04.2022 - 12.2024
- Supported project managers to create, update and monitor project plans on MS project
- Ensured project plans, risk & issue registers were maintained and published in a consistent and timely manner
- Managed and scheduled work stream weekly meeting - completed minutes/actions, risks, and issues Log of the overall programme level audit, ensuring artefacts were in compliance with the standards
- Managed and scheduled risks and issues meeting with project managers
- Maintained and updated the action, risk, and issue logs, ensuring that risks and issues were clearly identified for mitigating actions
- Contributed to progress meetings with the wider change teams
- Monitored and tracked projects progress against forecasted milestones, costs, and benefits providing accurate reporting on any detected variances
- Monitored and tracked the change request log and ensured project managers adhered to established process
- Quality assurance
- Supported the most successful project and worked with supplier to cut cost by 20% despite major setbacks
Universal Banker
HSBC UK Bank
London
01.2016 - 11.2023
- Supported continuous improvement initiatives, collecting customer feedback to inform future business processes
- Adhered strictly to policies and procedures for continued company compliance
- Championed complaint handling in the branch by coaching staff and logging and escalating complaints where necessary
- Delivered personalised services to stakeholders in a professional and friendly way
- Increased digital banking usage of customers by 65%
- Achieved 4.9% out of 5 rating in client satisfaction surveys
Sales assistant
Sports Direct
London
10.2012 - 12.2015
- Monitored customer surveys and updated feedback on improvement points
- Built lasting relationships with clients through customer service interactions
- Increased store revenue by 10% from impulse and add-on buys by promoting POS offers with every sale
- Facilitated training for 68 staff members across 15 stores
Administrative Assistant
Council for Arts and Culture
Uyo
07.2011 - 06.2012
- Planned and scheduled meetings, creating agendas and minutes as needed
- Organised travel and accommodations arrangements within assigned budgets
- Received and checked financial statements and reconciled related accounts
- Consistently organised and planned monthly stakeholder meetings with full team engagement
- Successfully coordinated a complex, multi-destination international cultural exchange program for over 100 participants, managing all travel logistics, accommodations, and events
Education
Bachelor of Arts - Theatre Arts and Film Studies
University of Nigeria Nsukka
09.2006 - 06.2011
Skills
Strong team spirit and relationship management skills
Ability to adapt easily to change
Sound knowledge of Agile methodologies
Demonstrable skills in managing information and problem solving
Ability to use initiative when dealing with public in difficult situations
Highly commendable written & verbal communication skills
Experience with risk management procedures
Hands-on experience in providing support to IT projects
Proficiency in Microsoft Office Excel, PowerPoint, Word, and MS Project
Excellent stakeholder management skills and ability to manage multiple activities to aggressive deadlines
Timeline
PMO Analyst
Translayte
04.2022 - 12.2024
Financial Support Specialist
HSBC UK
11.2020 - 02.2025
Universal Banker
HSBC UK Bank
01.2016 - 11.2023
Sales assistant
Sports Direct
10.2012 - 12.2015
Administrative Assistant
Council for Arts and Culture
07.2011 - 06.2012
Bachelor of Arts - Theatre Arts and Film Studies
University of Nigeria Nsukka
09.2006 - 06.2011
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