Oana Nitu
Corby,Northamptonshire
Summary
Respectful,punctual and hardworking individual. Easily handles repetitive, methodical work and handling correspondence with keen eye for detail. Proven ability to support office operations and contribute to positive work environment.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Office Assistant
Needo Services LTD
Corby, Northamptonshire
09.2022 - Current
- Expedited document processing to enhance office productivity.
- Strengthened office operations with diligent maintenance of supply inventory.
- Sorted and organized different types of information by document type, personnel or location.
- Enhanced customer satisfaction by providing excellent service.
- Collaborated with event organisers to understand specific requirements and expectations.
- Entered handwritten data into computers for easy retrieval.
- Customised background settings according to themes or preferences specified by clients.
- Trained new staff members on how to use the photo booth equipment efficiently.
- Increased client satisfaction through timely troubleshooting of minor technical issues.
- Kept inventory of office supplies and ordered new items when necessary.
- Handled basic invoicing and mail management for office staff.
- Kept office tidy, organized and stocked with supplies.
Office Assistant & Stock Controller
Blowfish Ltd
03.2016 - 05.2019
- Tracking of shipments and deal with any delays or problems.
- Keep update inventory records.
- Collecting and processing initial order sheet for incoming and outgoing goods.
- Ensuring the accuracy and quality of all goods are first class.
- Picking and packing orders.
- Making sure all stock is labelled and stored correctly.
- Documented all incidents that may occur in the incident report book.
- Ensuring all standards required by both the law and company are always maintained.
- Giving feedback to management of daily activities.
- Goods in: Receiving stock, book in and putting goods in the right location.
Shop Supervisor
Mezopotamya Food Centre
Greenford
11.2013 - 06.2016
- Smooth running of the store.
- Providing help and advice to customers.
- Communicating with customers face to face.
- Handling customer complaints, major incidents, including refunds or compensation to customers.
- Opening and closing of the store.
- Dealing with customer and colleague’s queries.
- Maintained a polite, courteous, and friendly manner towards customers and colleagues.
- Assisting customers to locate items around the store.
- Giving feedback to management of daily activities in the store.
- Ensuring shop floor is tidy and kept to health and safety standards.
- Remaining alert and vigilant to activities on the shop floor to ensure risks are minimised through remaining proactive or taking prompt action.
- Promoted the company’s products to customers.
- Provided excellent standard of customer service.
- Responded promptly to customer needs.
Skills
- Knowledgeable in providing office administrative including handling confidential information
- IT Skills: Skilled in processing orders and data entry
- Communication Skills: Good written and oral communication skills
- Customer Service: Experienced at acting calmly and confidently in difficult situations
- Time management: Able to meet set deadlines
- Database software use
- Multitasking proficiency
- Social media platform familiarity
- Confidentiality handling
- Business ethics understanding
- Workplace empathy
- Data entry speed
- Mail dispatch and receipt
- Office equipment operation
- Basic accounting knowledge
- Calendar management
- Stock inventory management
Certification
• Certificate of Higher Education in Natural Resources & Environment Protection
• ESB Level 1 Award in ESOL Skills for Life (Speaking and Listening)
• ESB Level 1 Award in ESOL Skills for Life (Reading)
• ESB Level 1 Award in ESOL Skills for Life (Writing
References
References available upon request.
Timeline
Office Assistant
Needo Services LTD
09.2022 - Current
Office Assistant & Stock Controller
Blowfish Ltd
03.2016 - 05.2019
Shop Supervisor
Mezopotamya Food Centre
11.2013 - 06.2016
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