Hi, I’m
Nyobi N Nunes
Bushey
Summary
Committed and hardworking Cashier with 2 years of experience processing transactions and assisting customers. Dedicated to answering customer questions and resolving issues. Creative problem-solver capable of helping customers with various needs and getting support from managers for complex issues. Highly-motivated event and conference planning professional skilled in coordinating unique, personalised functions. Collaborates with clients and negotiates with suppliers to deliver on strict budgets and high expectations. Goes above and beyond to deliver professional, bespoke, smooth-running parties.
Overview
2
years of professional experience
Work history
Costco WholesaleWatford, Hertfordshire
Customer service representative
09.2023 - 11.2023
Job overview
- Assisted customers with varying questions using product knowledge and service expertise.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Adhered strictly to policies and procedures for continued company compliance.
- Managed high-volume customer queries simultaneously through effective multitasking.
- Boosted monthly sales revenue by skilfully promoting diverse product and service options.
- Consistently achieved service rating targets, managing customer enquiries with personalised care and attention.
Naya's kitchenRemote work
Administrator
02.2023 - Current
Job overview
- Update database of customers
- Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
- Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
- Prepare marketing mail campaigns and track invoices
- Manage social media enquires and created content.
Fab MovesRemote
Admin Assistant
09.2022 - Current
Job overview
- Completed data entry of customer information
- Respond to email, texts and social media sales enquiries
- Send mail reminders for unpaid invoices
- Manage social media posts and engagement.
Buono ItalianBushey
Front of House Team Member
02.2023 - 05.2023
Job overview
- Greeted customers warmly and professionally on arrival, promptly directing to allocated tables.
- Maintained attractive, clean and orderly spaces, creating a welcoming atmosphere for customers.
- Handled reservations to maximise covers and revenue.
- Elevated guest experiences by delivering tailored, personalised customer service.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Confidently managed customer requests by listening actively to concerns and providing positive solutions.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Answered phone calls, and handled all front desk responsibilities.
Camp BeaumontWatford
Camp Group Leader
07.2022 - 09.2022
Job overview
- This is a term holiday programme
- Worked to entertain youth groups from the ages of 3-12
- Prepared breakfast, lunch and dinner for the children
- Supported the children with any needs; reading, emotional support, entertainment etc
ConstellationsLondon
Retail Sales Assistant
05.2022 - 02.2023
Job overview
- Ensured a neat and attractive sales environment, and assisted in the setup of visual displays
- Established sales goals by upselling to customers and projecting expected sales volume for existing and new products
- Acted as a support to other bartenders by creating drinks Helped to maintain and stock the bar when necessary
- Served as a friendly, hardworking, and punctual employee
- Made sure to utilise my ability to multitask and prioritise.
Puttshack LtdWatford
Wait Assistant
08.2021 - 05.2022
Job overview
- Served as a helpful assistant to all office staff including the waitresses, bartenders, Managers, and hosts
- Worked to support other restaurant staff to ensure the highest level of service
- Worked as a flexible server during overflow periods
- Adhered all health and safety standards to promote wellness and the most enjoyable dining experiences possible
- Reported any incidences or concerns to the manager.
Domestic Cleaners LondonLondon
Sales and contracts coordinator
11.2022 - 07.2023
Job overview
- Processed purchases and sales orders promptly.
- Negotiated prices and offered cost-effectives sales quotes to entice prospective customers.
- Completed administrative duties promptly and to meet company standards.
- Input orders onto internal system to maintain updated sales records.
- Served as first point of contact for customer queries, expertly handling inbound calls.
- Followed up on sales quotes and potential leads within target timeframes.
Education
Therapy, West Herts College
Level 2
University overview
Graduated with high honours, Qualified for eyelash & eyebrow lifts and dye
Full body waxing (inc. intimate)
Manicure and Pedicures
Simple and advanced facials
Swedish massage
Laser Epilation
Acrylic nails
Eyelash extensions
Salon
Eyelash Technician , Sabrina's
Sacred Heart Language College
Certified as a Professional Lash Technician
Qualified to perform
Russian extensions
Volume extensions
Hybrid extensions
Mega volume extensions
University overview
Waxing Specialist , Sabrina's Salon, Qualified to perform
Half leg wax
Full leg Wax
Underarms wax
Hollywood wax
Bikini wax
Full back
Using both hot or soft wax
Skills
- Communication Skills
- Customer Service
- Cashier
- IT Skills
- Hospitality
- Dedicated team player
- Autonomous
- Ability to Learn Quickly
- Hardworking
- Honesty
- Extremely organized
- Database administration
- Data management
- Complaint resolution
- Scheduling and calendar management
Interests
Hobbies
, I enjoy swimming, cooking and travelling.
Timeline
Customer service representative
Costco Wholesale
09.2023 - 11.2023
Administrator
Naya's kitchen
02.2023 - Current
Front of House Team Member
Buono Italian
02.2023 - 05.2023
Sales and contracts coordinator
Domestic Cleaners London
11.2022 - 07.2023
Admin Assistant
Fab Moves
09.2022 - Current
Camp Group Leader
Camp Beaumont
07.2022 - 09.2022
Retail Sales Assistant
Constellations
05.2022 - 02.2023
Wait Assistant
Puttshack Ltd
08.2021 - 05.2022
Therapy, West Herts College
Level 2
Salon
Eyelash Technician , Sabrina's
Sacred Heart Language College
Certified as a Professional Lash Technician
Qualified to perform
Russian extensions
Volume extensions
Hybrid extensions
Mega volume extensions
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