Nyla Khan
Birmingham
Summary
A dedicated and professional Pharmacy Student with strong communication skills and the ability to remain calm under pressure, demonstrating friendliness and adaptability in all interactions. Excels in both independent work and team environments, showcasing confident and assertive behaviour alongside exceptional organisational skills. Committed to delivering excellent customer service with good time management, attention to detail, discretion, and confidentiality.
Overview
2
2
years of professional experience
Work history
Community Pharmacy Placement
10.2024 - 01.2025
- Accurately dispensed prescriptions under pharmacist supervision
- Provided advice on over-the-counter medications and minor ailments
- Managed stock levels, checked expiry dates, and organized shelves
- Handled patient queries sensitively and offered excellent customer service
- Maintained patient records and ensured confidentiality
Hospital Pharmacy Placement
01.2024 - 01.2025
- Assisted in medication reconciliation during patient admissions and discharges
- Interviewed patients gaining an accurate medication history and building rapport with patients
- Reviewed drug charts for accuracy and potential interactions
- Assisted in counselling patients on their discharge medications
- Dispensed inpatient and outpatient medications according to prescriptions
- Collaborated with multidisciplinary healthcare professionals, enhancing patient care.
Volunteer retail assistant
British Heart Foundation
08.2022 - 10.2022
- Provided exceptional customer service by assisting shoppers and addressing enquiries effectively.
- Communicated with fellow volunteers regarding stock levels and replenishment needs.
- Collaborated with team members to support new volunteers in their roles.
- Handled transactions confidently at the till, processing cash and card payments efficiently.
- Adapted quickly to a fast-paced retail environment and multitasked during busy periods
- Conducted stock taking to ensure precise inventory management.
- Adhered strictly to health and safety regulations while operating on shop floor.
Education
Master of Pharmacy - MPharm
University of Birmingham
09/2023 - 2027
A-Levels - A*, A, A
Joseph Chamberlain Sixth Form College
09/2021 - 07/2023
GCSEs - 8-9 in all GCSE Subjects
Selly Park Girls' School
09/2016 - 07/2021
Skills
- Strong communication skills
- Ability to remain calm under pressure
- Friendliness and adaptability
- Ability to work independently as well as within a team environment
- Confident behaviour
- Organizational skills
- Time management
- Attention to detail
- Discretion and confidentiality
- Customer Service
Timeline
Community Pharmacy Placement
10.2024 - 01.2025
Hospital Pharmacy Placement
01.2024 - 01.2025
Volunteer retail assistant
British Heart Foundation
08.2022 - 10.2022
Master of Pharmacy - MPharm
University of Birmingham
09/2023 - 2027
A-Levels - A*, A, A
Joseph Chamberlain Sixth Form College
09/2021 - 07/2023
GCSEs - 8-9 in all GCSE Subjects
Selly Park Girls' School
09/2016 - 07/2021
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