NYEIN AYE WAI(OLIVIA)
Bristol
Summary
An experienced engineer with commercial capabilities who has recently completed an MSc in Engineering Management at UWE (Bristol). With a proven track record of success in managing complex projects and driving sales growth, I am skilled in strong leadership, communication, and problem-solving skills. Adept at analyzing data, identifying opportunities, and implementing strategies for business growth. I am seeking a challenging role to utilize my skills and contribute to the success of an organisation.
Overview
5
5
years of professional experience
Work History
Assistant-Sale Manager
SMD Webtech Co Ltd
01.2022 - 08.2022
- Communicated with target audiences/customers and develop customer relationships
- Developed relationships with key stakeholders both internal and external
- Generated monthly and annual sales reports to determine growth and areas requiring improvement
- Reporting and updating ongoing project and potentials customers activities
- Achieved excellent customer service by going the extra mile to tend to customer requests
- Created strategic sales plans, designed to increase sales, customer loyalty and market awareness
- Boosted team morale and overall sales volume by creating incentivising sales contests
- Forecasted product sales and achieved quarterly and annual sales objectives.
Customer Compliance Supervisor (B2B)
Telenor Myanmar Co Ltd
08.2020 - 12.2021
- Familiar to the business services such as DIA, VoIP, SIP, IPVPN, bulk SMS, etc
- Level 1 support to business clients
- Raise issues and track them with the concern team within SLA
- Built and maintained strong working relationships across company to help implement internal standards
- Provided training on regulations and requirements to advisers and other business stakeholders to meet compliance measures
- Oversaw horizon scanning, identifying changes in regulation and applying strategies to remain complicit
- Acted as key compliance contact and officer for regulatory matters, answering queries promptly and politely
- Reviewed company compliance program to identify potential gaps and opportunities for improvement
- Provided quality assurance on completed file reviews, giving feedback appropriately and constructively to other file reviewers
- Demonstrated keen understanding of regulatory frameworks relevant to Telecommunication services.
Quality Control Engineer
Huawei Technologies Co Ltd
10.2019 - 07.2020
- Handle the Power cabinet installation, Tower installation, Antenna Installation (4G, 4G LTE), PSTN, Civil work (BTS) projects
- Lead the FTTX project for MPT operator both in Yangon and Naypyitaw cities
- Collaborate together and directly with technical manager, director and project team to complete the FTTX project within the timeline (during pandemic)
- Friendly with Huawei devices, installation procedure, and quality assurance based on SOP
- Strong and proven work experience on Environmental Health and Safety regulatory
- Conducted in-depth investigations to ensure that workflows, processes, and products complied with safety regulations
- Improved operational efficiency by closely monitoring team productions and identifying inefficient processes
- Submitted quality audits and accreditation applications and enforced established standards to keep production processes in check
- Amplified productivity by monitoring team activities and identifying areas for improvement.
Maintenance Engineer (INTERNSHIP)
Myanmar National Airline Co Ltd
03.2019 - 07.2019
- Created step-by-step procedures for day-to-day tasks to streamline workflow and improve efficiency
- Efficiently executed shutdowns for planned maintenance
- Carried out major and minor refurbishment works in various types of environments
- Responded promptly to call-out rota for out-of-hours emergency response
- Completed extensive and minor repairs, both reactive and preventative, on all types of manufacturing material
- Carried out electrical and mechanical fault-finding inspections and repairs per company requirements
- Managed site logbook system and paperwork upkeep for accurate reporting.
Project Engineer (INTERNSHIP)
Tianbo Electronic Information Co Ltd
09.2017 - 12.2017
- Coordinated project plans to execute major upgrades, successfully guiding technical teams in achieving project goals
- Obtained permits to avoid disruption in project schedule
- Worked with project manager to create clear and concise RFIs
- Helped manage suppliers to facilitate prompt delivery of parts to required quality standards
- Liaised with operations manager to facilitate coordination and execution of project work to minimise operational impact
- Collaborated with project manager and superintendent to identify critical long-lead items and develop project procurement schedules
- Prepared project estimates, budget and schedules to assist in project evaluation.
Education
Master of Science - Engineering Management
University of the West of England, Bristol
Bristol, BST01.2023
Bachelor of Engineering - Electronic Communication
West Yangon Technological University
01.2019
Skills
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- AutoCAD
- C programming
- Customer Relationship Management (CRM) software
- Data analysis and reporting tools
- Quality control and inspection techniques
- Compliance management systems
- Multidisciplinary team leadership
- Effective time management
- Territory sales management
- Bilingual in [Burmese] and [English]
- Consultative selling
- Complex project negotiations
- Exceptional multitasker
- Project management
- KPI management
- Cost-reduction strategy development
- Project risk assessments
- Subcontractor management
- Safety assessments
Course Work
- Supply Chain and Logistics Management
- Project Management (PRINCE2 Principle)
- Strategist Analysis for Technical Operation (SWOT analysis)
- Lean Management
- Process Design Management
- Finance for Non-Financial Management
- Sustainable Engineering for global challenges
Volunteer Experience
- Team Member (Care teen Community)
- Project Coordinator (MYNDRR)
- Cancer Research
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant-Sale Manager
SMD Webtech Co Ltd
01.2022 - 08.2022
Customer Compliance Supervisor (B2B)
Telenor Myanmar Co Ltd
08.2020 - 12.2021
Quality Control Engineer
Huawei Technologies Co Ltd
10.2019 - 07.2020
Maintenance Engineer (INTERNSHIP)
Myanmar National Airline Co Ltd
03.2019 - 07.2019
Project Engineer (INTERNSHIP)
Tianbo Electronic Information Co Ltd
09.2017 - 12.2017
Master of Science - Engineering Management
University of the West of England, Bristol
Bachelor of Engineering - Electronic Communication
West Yangon Technological University
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