Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
References
Timeline
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Nyasha Sikangela

Senior Support Worker
Bedford

Summary

Seasoned professional in field of social care with focus on support work. Committed to promoting independence and improving quality of life for service users through application of personalised care and development of tailored support plans. Skilled in fostering positive relationships and managing challenging behaviour, striving to make significant positive impact.

Overview

2
2
years of professional experience
5
5
Certifications

Work History

Senior support worker

Gella Care Services
Bedford
12.2022 - Current
  • Provided compassionate patient care and communication, upholding high standards of health, hygiene and dignity at all times.
  • Maintained safe, secure environments for service users, providing protection from possible harm or risk.
  • Collaborated with multidisciplinary health teams to maximise opportunities for therapeutic care.
  • Communicated updated changes to safeguarding standards and legislation with wider team for continued compliance.
  • Supported service users in daily routines and activities, encouraging progress in self care and rehabilitation.
  • Handled new employee inductions, offering ongoing training and support for optimum care of staff and service users.
  • Regularly evaluated company care standards and service provisions, implementing necessary changes for continued best practices.
  • Empowered service users to remain as independent as possible and retain sense of identity.
  • Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
  • Helped patients to take medication as prescribed by medical professionals.
  • Adopted person-centred approach in all aspects of care-giving.
  • Supported integration of service users back into community life to maximise successful transition rate.
  • Used assessment findings to action necessary care plan adaptations.
  • Created targeted support programmes based on client interviews and assessments.
  • Developed and championed accessible, practical solutions for recurring problems faced by service users.
  • Promoted independence and positive wellbeing when working with vulnerable adults and children.
  • Liaised with families and caregivers to develop balanced rehabilitation programmes.
  • Attended regular training and supervision workshops for improved service user support.
  • Liaised with family members to organise activities and deliver updates on client progress.
  • Administered oral and topical medication following instructions from medical personnel.
  • Supervised patients during outings and physical activities, promoting dignity and independence.
  • Provided patients with opportunities for social activities, maintaining well-rounded care offerings and enhancing mental wellbeing.
  • Promoted community engagement and sense of belonging.
  • Reported on patients' health and mobility progress, maintaining excellent continuity of care.
  • Assisted patients with daily personal, hygiene and incontinence care.
  • Delivered compassionate care in residential homes, community settings, and homes of service users.
  • Cooked healthy meals to uplift clients and meet dietary requirements.
  • Administered medication to safeguard health and wellbeing.
  • Transported clients to appointments using hoists and mobility aids.

Education

A-Levels -

Rujeko High School
Zimbabwe
04.2001 -

Skills

    Care team coordination

Record-keeping

Person-Centred Approach

Medicine administration

Health and safety procedures

Community engagement planning

Housework and cleaning

Disability assistance

Meals assistance

Activity planning and management

Dress/toileting sling operation

Incontinence management

Record management

Care planning

Manual handling

CPR and First Aid

Disability support

Breakaway techniques

Behavioural observation

Computer literate

Person-centred care

Mental health awareness

Dementia care training

Risk assessment execution

Staff supervision

Practical decision making

Food Hygiene Certificate

Client empowerment

Medication Administration

Safeguarding policy knowledge

Routine management

Autism specialisation

Health and Safety Compliance

Personal care support

Languages

English
Fluent

Accomplishments

    promoted to Senior role

Certification

First Aid Training

References

References available upon request.

Timeline

First Aid Training

08-2024

Theraputic Engagement training

07-2024

Medication Awareness

03-2024

CQC

02-2024

Breakaway

01-2024

Senior support worker

Gella Care Services
12.2022 - Current

A-Levels -

Rujeko High School
04.2001 -
Nyasha SikangelaSenior Support Worker