Nuwan Prasanna Kosala Wickramaarachchi

Enhanced client relations through active listening and empathetic communication.

• Delivered compassionate support to wheelchair users and passengers with special needs, assisting with personal care tasks including bathing, dressing, mobility, medication reminders, and eating.
• Maintained dignity, safety, and comfort by adopting a respectful, person-centred approach to care.
• Collaborated with team members to provide tailored support that addressed individual needs.

• Trained new staff members to ensure consistent service delivery.
• Fostered a positive team atmosphere through effective collaboration.
• Prioritised tasks during peak periods to maximise productivity.
• Demonstrated strong communication skills when explaining promotions and discounts to customers.

• Had a one month training offered by combining Ministry of Health and Ministry of Education